What Reach is
A mobile field tool for finding public LaneHelp records, packaging a short handoff, and sharing it by link or Field Card.
Field guidance
Help
Keep handoffs short, public, and actionable.
QuickSheets
Use public instructions only. Do not enter client identity, diagnoses, legal details, or private case notes.
Codes / Field Cards
Reusable cards point to /go/[code]. Unassigned, expired, revoked, or lost cards show a safe LaneHelp fallback.
Shelter status
Static PDF or directory rows are not live capacity. Check before going if possible.
Dead ends
Use Report bad info when a service is closed, no answer, wrong hours, bad address, link broken, or not accepting people.