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Lane County ID and Documents Guide

Recent Lane County birth certificates come from Lane County Vital Records on West 7th Avenue and older ones from Oregon Vital Records, while NEST and Catholic Community Services can screen requests for document assistance.

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Page assembled Oct 14, 6:15 PM

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  • White Bird NEST · 323 E 12th Ave (case management); 341 E 12th Ave (mail), Eugene · 541-342-1295Case management for adults experiencing homelessness; ask about current ID and birth-certificate assistance. Mail service is restricted to active case-management clients.Hours: Walk-ins Tue/Thu 1–4 p.m.; Wed 9:30–11:30 a.m. Appointments Tue/Thu 9:30–11:30 a.m.; Wed 1–4 p.m. Closed Mon/Fri.Directory / earlier record: Last checked Jun 10Source checked Oct 11: phone, service-specific addresses, office hours and restricted mail service.Case management: 323 E 12th Ave. Mail pickup: 341 E 12th Ave, Tue/Thu 1–4:30 p.m. Mail requires active case management; inactive clients’ mail is returned. Ongoing PATH case management has additional mental-health and housing eligibility; ask for screening and current ID/birth-certificate assistance.Provider / official source
  • Catholic Community Services – Eugene · 1464 W 6th Ave, Eugene · 541-345-3628No-cost ID and birth certificate replacement when funding allows, plus SNAP enrollment.Hours: Mon–Wed and Fri 8 a.m.–4 p.m.; Thu 9 a.m.–4 p.m.Directory / earlier record: Last checked Jun 27Source checked Oct 11: phone, address, hours, conditional ID help and limited bus passes.ID assistance and one-per-person day passes depend on availability; ask before visiting.Provider / official source
  • Catholic Community Services – Springfield · 1025 G St, Springfield · 541-345-3628The same no-cost ID help at the Springfield center, when funding allows.Hours: Mon–Wed and Fri 8 a.m.–4 p.m.; Thu 9 a.m.–4 p.m.Directory / earlier record: Last checked Jun 27Source checked Oct 11: phone, address, hours and conditional ID help.Ask staff about current replacement assistance and documents.Provider / official source
  • First Place Family Center · 4060 W Amazon Dr, Eugene · 541-342-7728For families with children under 18: help getting identification documents and a mailing address.Hours: Official provider pages differ: First Place Family Center page lists daily 9:00 AM–5:00 PM | Night Shelter Annex page lists daily 8:00 AM–5:00 PM. Call 541-342-7728 to…Directory / earlier record: Last checked Jun 10Source checked Oct 11: phone, family eligibility, address, mail and ID assistance.The First Place page says 9 a.m.–5 p.m. daily; the Night Shelter Annex page says 8 a.m.–5 p.m. Call to confirm arrival time. Front Door assessments are by appointment.Provider / official source

Born in Lane County in the last 5 months and 28 days: order from Lane County Vital Records. Born earlier anywhere in Oregon: order from Oregon Vital Records. Born in another state: order from that state.

Birth certificate

  • Lane County Vital Records · 151 W 7th Ave, Suite 100-1A, Eugene · 541-682-4045Lane County births/deaths within 5 months and 28 days: $25 per certified copy. Complete the order form, prove eligible relationship and identity, and provide payment. Mail orders need ID showing current address or separate address proof; do not mail cash.Hours: Mon, Tue, Thu, Fri 9 a.m.–4:30 p.m.; Wed 10 a.m.–4:30 p.m.Directory / earlier record: Last checked Jun 10Source checked Oct 11: phone, office address, hours, $25 fee and ordering requirements.The county page gives conflicting birth-certificate drop-box floors. Confirm the drop-box location by phone; use the published in-person office or mailing instructions.Provider / official source
  • White Bird NEST · 541-342-1295Help ordering a birth certificate.

Official source

  • Oregon Vital Records

    Order an Oregon birth certificate online, by mail, by drop box, or by appointment.

For a first Oregon ID, check DMV’s accepted proof of identity and physical address, SSN requirements, photo and fee. REAL ID needs additional documents. Replacements may be available online; otherwise book an appointment or ask about standby service. Cards arrive by mail, not by printing at the office.

Oregon ID card or driver license

Official sources

  • Oregon DMV: ID cards

    Accepted identity/address documents, fees, and replacement options. Cards are mailed and are not forwarded.

  • Eugene DMV office

    499 Valley River Center; 541-686-7855. Mon, Tue, Thu, Fri 8–5; Wed 10–5. Check holiday closures and appointments.

  • DMV ID and driver license fees

    Choose the applicable original, replacement or renewal fee; REAL ID has additional requirements. Confirm the current amount with DMV.

The Social Security Administration replaces cards. Its site shows whether you can ask for a new card online or need an office visit, and the office locator finds the nearest office by ZIP code.

Social Security card

Official sources

Arrange reliable mail delivery with a program before applying. DMV cards are not forwarded. Mail service eligibility varies; do not use a program’s address until staff approves it.

A mailing address

  • White Bird NEST · 541-342-1295Mail service only for active NEST case-management clients; inactive clients’ mail is returned. Pickup Tue/Thu 1–4:30 p.m.; confirm setup before using the address.
  • First Place Family Center · 541-342-7728A mailing address for families with children.
  • Daily 8 a.m.–5 p.m.Wed closed 2–4 p.m.Looking Glass New Roads · 541-686-4310Youth document and resource support; ask staff whether mail service is currently available before using this address.Directory / earlier record: Checked Aug 10Source checked Oct 11: phone, address, ages and drop-in hours.Mail service was not confirmed on the current New Roads page; ask staff before using its address.Provider / official source

Use Oregon Judicial Department forms if a court order is needed for your name change. Other legal name-change documents may be accepted by DMV. Update your SSA record before your DMV name, and check each agency’s document rules.

Name or gender marker change

  • TransPonder · (541) 321-0872Legal ID change help for trans and gender-diverse Oregonians of all ages. Contact the Resource Navigator before dropping in.Hours: Mon–Thu 9:00 AM–noon and 1:00–5:00 PM | Fri by appointment only.Directory / earlier record: Last checked Jun 30Source checked Oct 11: navigator process, financial/paperwork help and eligible community.The program is not legal advice. Use its interest form; the earlier phone was not reconfirmed.Provider / official source
  • Lane County Law Library · (541) 682-4337Court forms and self-help legal research.Hours: Mon–Fri 8 a.m.–5 p.m.; staff unavailable noon–1 p.m.Directory / earlier record: Checked Jul 31Source checked Oct 11: library address, public hours and self-help materials.Staff break noon–1 p.m.; the library remains open without staff. The earlier phone record is retained separately.Provider / official source

Official sources

Questions

Questions people ask

  • How do I get a copy of my birth certificate in Lane County?

    Lane County Vital Records handles Lane County events within 5 months and 28 days: 151 W 7th Ave, Suite 100-1A; 541-682-4045; $25 per copy. Bring the completed form, eligible-relationship proof if needed, acceptable photo ID and payment. Mail orders need ID with current address or additional address proof. Older Oregon records come from Oregon Vital Records: $25 for a computer-issued copy or $30 for a full image; online, phone and in-person channels add fees. It accepts alternative identity evidence listed on its ordering page. People experiencing homelessness can ask a participating provider about a no-cost certificate for themselves.

  • Where can I get free help replacing my ID in Eugene?

    White Bird NEST (541-342-1295) serves adults experiencing homelessness at 323 E 12th Ave: walk-ins Tue/Thu 1–4 p.m. and Wed 9:30–11:30 a.m.; closed Mon/Fri. Mail pickup is a separate service at 341 E 12th Ave, Tue/Thu 1–4:30 p.m., for active case-management clients. Ask staff about current ID assistance. CCS (541-345-3628) may help with lost IDs and birth certificates when assistance is available. Families with children under 18 can ask First Place (541-342-7728). Ask each program which documents and fee assistance it can provide.

  • Where is the Social Security office for Eugene?

    Use ssa.gov/locator with your ZIP code for the current office and hours. Replacement Social Security cards are free, and SSA says you often need only the number. Start at SSA’s replacement-card page to see whether you can finish online. If an office visit is needed, schedule an appointment: 800-772-1213 (TTY 800-325-0778). Local offices cannot print a card; SSA mails it after processing. The Eugene office’s local address was not independently confirmed in this audit.

  • How do I change my name or gender marker on my ID in Oregon?

    For a legal name change, use court forms when needed, update SSA records before changing your name at DMV, and bring DMV’s accepted legal name-change evidence. Changing only the gender marker on an Oregon DMV card is a different process: bring your current card, select M, F or X, and pay the replacement/new-card fee; DMV requires no document proving gender or sex. TransPonder’s ID Change Program offers financial and paperwork help through its navigator interest form. Federal-document rules are separate.

  • How do I get ID mailed to me if I have no address?

    Ask staff to approve a mail arrangement first. NEST mail service is only for active case-management clients, with pickup Tue/Thu 1–4:30 p.m. First Place offers mail service to families with children under 18. New Roads mail service was not confirmed on its current page; ask staff. DMV cards are not forwarded, so use an address where you can reliably receive them.