Airport Ramp Agent (WN) - EUG (PT)

Job description

Requirements and Description Job Summary: Responsible for leading a team of agents and providing customer service to passengers for all aspects of arrivals, ticketing, check-in including boarding, baggage services, reservations, and any other queries or complaints. Job Duties: Leading a team of agents in customer service duties. Assist passengers with a friendly welcome, through arrival and check-in process, including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance. Handle all aspects of ticketing and check-in by operating a computerized system. This includes boarding, baggage service, reservations and resolving related complaints and problems. Direct passengers through Customs, Immigration, and Quarantine. Assist ramp agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival. Push wheelchairs with passengers through all areas of the airport. Monitors and enforces safe working conditions in accordance with regulatory requirements, Unifi policies and safety procedures, and all applicable laws. Promotes and adheres to policies concerning Safety, Anti-Harassment and Equal Employment Opportunity. Perform other related duties as assigned within the appropriate skill, experience and, capabilities expected for this position. Qualifications: High School diploma, GED or equivalent education. Must be at least 18 years of age. Obtain credentials required as per airport or state or customs requirements. Preferred Qualifications: One year of relevant work experience in the aviation or ground handling services industry. Physical requirements: Constantly lift up to 70lbs and more, push, pull, walk, stand, reach above shoulder, stoop, squat, kneel, bend, reach out, and grasp; and frequently climb, and crawl. Working conditions: Work in rotating shifts and hours, nights, weekends and holidays, overtime. Work in outside weather conditions which may include severe seasonal elements. Benefits: Flight Privileges: Offered after 30 days for employees and eligible family members! Weekly pay for hourly employees (CA Employees are paid bi-weekly) Full time starts at 30 hours per week! Paid time off (for full-time employees). Comprehensive Medical, Dental and Vision Insurance (for full-time employees). 401k for all employees. Exclusive discounts and additional wellness programs. "Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status."