IT Support Specialist II-5756

Job description

APPLY TODAY AND MAKE A DIFFERENCE IN THE MENTAL HEALTH FIELD! What We Offer Enjoy our many benefits and incentives including: Affordable Medical/Dental/Vision plansFlexible Spending AccountGenerous Paid Time OffWhole Health & Wellness Reimbursement ProgramProfessional development and training opportunities100% Vested Retirement Plan w/ up to 6% MatchHoliday Pay (9)Paid Time Off for Mental HealthCompany Paid Life InsuranceSpontaneous& Longevity BonusesLoan Forgiveness Program EligibilityEmployee Assistance Program (EAP)& Tobacco Cessation ProgramFor more details about our benefits, visit our website! About the Position We are looking for an IT Support Specialist II to join our team at the Lane Service Center in Springfield, Oregon! The IT Support Specialist II will function as System Administrator for our network environment, Mobile Device Management (MDM) software, Software as a Service (SaaS), and local servers. They will lead regular maintenance and update tasks for ColumbiaCare Services IT equipment and services. The IT Support Specialist II will maintain accurate documentation for help desk tickets, instructions, & guides, project progress, using department approved resources. Work Schedule:Monday through Friday, 8:00am - 5:00pm (Full Time, Day) What You'll Make $26.00 -$29.00 per hour DOE/Credentials Differentials In addition to your base wage, CCS offers the following pay differentials,subject to position, program, and eligibility requirements: Night Shift (NOC) Differential:An additional$3.00 per hourfor hours worked between10:00 PM and 8:30 AM, provided that at least2.5 hoursof your shift occur within this designated period.Secure Program Differential:An additional$2.00 per hourfor all hours worked in an eligible CCS secure program.Bilingual Differential:An additional5% pay differentialfor employees who meet the qualifications of the CCS Language/Bilingual Program. ColumbiaCare Services is a qualifying employer of the Public Service load Forgiveness (PSLF) Program What You'll Need Bachelor's degree in Information Technology or Computer Science is highly preferred OR Two (2) years' experience troubleshooting and providing IT helpdesk support to end users is preferred.Working knowledge of Microsoft Office (Word, Excel, Outlook) and Mac computers is a plus Driving is an essential function of this position.Successful applicants must provide a valid driver's license from their state of residence or obtain and submit one within 30 days of hire, maintain a safe driving record, and have the ability to pass a DHS criminal background check. Per OAR 309-035-0135, Direct Care staff must be 18 or older at the time of hire. We recogn Equal employment opportunity, including veterans and individuals with disabilities. PI285922872