Leasing Manager

Job description

Job Title: Leasing Manager Salary: $23 to $25 per hour Explore Jenna Village Unlock your potential with Avenue5 Residential. Your ideas. Your development. Your experience. We take care of you, so you can take care of our residents, properties and clients. Property management may be our business, but people are our passion. Empowering you to be the best. Our benefits take a holistic approach to take care of your mind and body. We care about you as a whole person, both inside and outside of work. Physical wellness: Medical, dental, vision, and mental health coverage options. Financial wellness: Competitive pay plus basic life insurance and matching 401(k) contributions. Mental and emotional wellness: Generous time-off plan includes 10 paid holidays including a community service day and your birthday. Perks and more: Mentoring. Professional development. Discounts. Tuition reimbursement. Robust recognition program. And we're just getting started. About the leasing manager position: We're looking for a talented leasing manager who will be responsible for overseeing activities related to apartment rentals, move-ins and move-outs, and lease renewals. The leasing manager is also responsible for marketing and interacting directly with prospective and current residents in order to achieve maximum occupancy and ensure resident retention and client satisfaction. Ability to focus on the needs of others by listening, understanding, and showing empathy and respect. Conducts training, facilitates regular meetings, and coaches leasing consultants in order to obtain optimal performance. Generates and handles traffic, qualifies prospective residents, leases apartments, prepares lease documentation, and completes move-in paperwork and processes. Reviews and ensures lease applications have accurate information and payment has been collected before forwarding to property manager for approval. Conducts outside marketing and employer outreach and reviews Internet and marketing ads. May be required to perform marketing functions, such as identify target market, develop and implement marketing plans, and coordinate, qualify, and update advertisements. Maintains accurate and detailed records of traffic activity by entering it into the computer. Assists with translating phone traffic into scheduled appointments with prospective residents in order to tour the property. Provides follow-up with each prospective resident via phone, mail or email. Orients prospective and current residents to the property. Processes renewal paperwork and ensures paperwork is delivered to current residents on a monthly basis. Creates and maintains resident files, including reviewing move-in paperwork with new residents. Ensures all open and close procedures are completed daily. Ensures model apartments are in touring condition at all times. Coordinates move-in/out schedules with maintenance team and inspects apartments prior to resident move-ins, so as to ensure apartments are in move-in condition. Assists with processing work orders for residents and ensures they are completed in a timely manner. Shops competitors and completes weekly market survey. Assists with planning and implementing resident activities in order to increase resident retention. Ensures excellent customer service to prospective and current residents and promotes a quality living experience for all. May be asked to assist with planning and implementing resident activities in order to increase resident retention. Promotes positive resident relationships throughout the...