Title and Registration I

Job description

Eugene APC, Eugene, OR 97401 Full time R114860 Dealership:L0650 Northwest Finance Center Accounting Processing Centers (APC) | Title and Registration I Eugene Accounting Center is powered by Lithia! Lithia & Driveway (LAD) is a Fortune 500 company and one of the largest automotive retailers in North America, with nearly 450 dealerships across the U.S., Canada, and the U.K. Our Dealership Accounting teams are essential partners in our success, ensuring accuracy, consistency, and compliance across all financial operations. With a strong focus on collaboration, growth, and continuous improvement, we offer the tools and support you need to build a rewarding accounting career in a fast-paced, dynamic environment. Join us and be part of a team where your impact truly drives our goal of Auto Done Easy! The Title and Registration (T& R) Specialist I is an individual contributor who is responsible for coordinating customer vehicle purchases for any LAD business channel ensuring all purchase and DMV paperwork is accurate and processed timely for either the purchase or sale of vehicles. The T& R Specialist I generally will report to either a Title and Registration Supervisor or Accounting Supervisor. Location: Eugene,OR Monday- Friday 8am - 5pm Compensation Range: with a typical starting range of $17.80-$26.45. Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws. What You'll Do Print, review, and analyze inbound purchase of a vehicle's consumer title and registration documents and verify accuracy and then upload/submit required paperwork with the appropriate government agencies to complete the purchase of the vehicle Research and resolve vehicles on hand without a title that have aged beyond fifteen (15) calendar days for deals as assigned primarily for administrative issues and occasionally more complex issues Print, review, and analyze outbound sale of a vehicle's contract paperwork for accuracy and then upload/submit required paperwork with the appropriate government agencies to complete the vehicle purchase Research and resolve sold vehicles without a title that have aged beyond thirty (30) calendar days for deals as assigned primarily for administrative issues and occasionally more complex issues Be comfortable working directly with customers when needed to resolve registration/title issueso Have effective strategies to diagnose and resolve issues in a timely mannero Communicate effectively with customers through chat, phone, and CRM/emailo Answer Customer questions regarding the Purchase paperwork Be comfortable working directly with government personnel when needed to resolve registration/title issue Have effective strategies to diagnose and resolve issues in a timely manner Communicate with customers through chat, phone, and CRM/emailo Answer Customer questions regarding the Purchase paperwork Follow-up with appropriate LAD personnel on any issues that need correction during purchase or sale Meet performance standards of accuracy, cure rates, and efficiency as established by the Company Additional work and tasks as needed What You'll Bring 1+ years of experience working in a vehicle dealership and/or processing vehicle registration paperwork preferred Ability to multi-task Increased ability to quickly assimilate to the needs of the role, while demonstrating the ability to work independently High school diploma preferred We offer a comprehensive benefits package designed to support you and your family, including: