Document and Vendor Governance Specialist

Job description

Looking for a way to make an impact and help people? Join PacificSource and help our members access quality, affordable care! PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, sex, sexual orientation, gender identity, national origin, genetic information or age. PacificSource values the diversity of our community, including those we hire and serve. We are committed to creating and fostering a work environment in which individual differences and diversity are appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths. The Document and Vendor Governance Specialist administers enterprise print governance processes, manages print and fulfillment vendor relationships, and ensures organizational compliance with approved print standards and workflows. This position partners with business areas to oversee document lifecycle activities, improve operational efficiency, identify cost-saving opportunities, and support enterprise print and fulfillment initiatives. Essential Responsibilities: * Administer and maintain enterprise print governance processes, standards, and approval workflows. * Serve as the primary operational liaison for print and fulfillment vendors. * Monitor vendor performance, service level agreements, and contractual obligations, escalating issues as needed. * Coordinate annual reviews of enterprise print documents with business owners and stakeholders. * Evaluate and coordinate new print and fulfillment requests to ensure alignment with governance standards and operational requirements. * Maintain the enterprise print inventory, document catalog, and related records. * Coordinate document production changes, vendor implementations, and fulfillment enhancements. * Analyze print utilization, operational trends, and spending patterns to identify cost-saving opportunities and process improvements. * Develop and maintain vendor scorecards, performance metrics, and operational reporting. * Promote compliance with enterprise print standards and governance requirements through consultation, communication, and oversight. Supporting Responsibilities: * Assist with enterprise fulfillment projects. * Participate in vendor onboarding, implementation, testing, and deployment activities. * Support operational reporting, performance monitoring, and continuous improvement initiatives. * Develop, maintain, and update standard operating procedures and process documentation. * Provide guidance and consultation to business To view the full job description please use the link below. https://www.aplitrak.com/?adid=YmJnZW5lcmljLjM5MzY0Ljg3NjRAcGFjaWZpY3NvdXJjZWNvbXAuYXBsaXRyYWsuY29t