Business Systems Analyst

Job description

Looking for a way to make an impact and help people? Join PacificSource and help our members access quality, affordable care! PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, sex, sexual orientation, gender identity, national origin, genetic information or age. PacificSource values the diversity of our community, including those we hire and serve. We are committed to creating and fostering a work environment in which individual differences and diversity are appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths. Serves as the primary business systems liaison for enterprise document management, print, and fulfillment operations, vendor integrations, and workflow technologies. Partners with Information Technology, vendors, and business stakeholders to enhance system functionality, optimize business processes, and improve operational efficiency. Essential Responsibilities: * Gather, analyze, and document business and system requirements. * Facilitate system enhancements and process improvements. * Support vendor integrations and ongoing system connectivity. * Configure and maintain document management and workflow solutions. * Develop and execute system testing activities, including user acceptance testing. * Troubleshoot and resolve production issues in collaboration with internal and external partners. * Support software implementation projects and system upgrades. * Maintain system documentation, procedures, and configuration records. * Manage release activities, including validation and deployment support. * Collaborate with Information Technology and business partners on technical initiatives and strategic projects. Supporting Responsibilities: * Assist with project planning, implementation, and post-implementation activities. * Develop user guides, reference materials, and training documentation. * Participate in operational excellence and continuous improvement initiatives. * Conduct system audits and support compliance activities. * Meet department and company performance and attendance expectations. * Follow the PacificSource privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information. * Perform other duties as assigned. SUCCESS PROFILE Work Experience: Minimum of 2 years of experience in business systems analysis, application support, healthcare technology, operational systems, or related field required. Experience supporting business app To view the full job description please use the link below. https://www.aplitrak.com/?adid=YmJnZW5lcmljLjg1ODI3Ljg3NjRAcGFjaWZpY3NvdXJjZWNvbXAuYXBsaXRyYWsuY29t