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How-to · Health care

Ask your insurer to send private health communications directly to you

Oregon lets you ask your insurer to send protected health information directly to you instead of the person paying for your insurance.

Steps

3 steps
  1. Choose private contact instructionsChoose email, telephone or a different mailing address for your communications.
  2. Send the signed request to your insurerComplete and sign the Oregon Request for Confidential Communication form. Ask your insurer where to send it by mail, fax or email.
  3. Allow for processing and renew the request after changing insurersUntil processed, your insurer may still send information to the policyholder. If you change insurers, make a new request to the new company.
  • How-to

    Apply for accessible telephone equipment through TDAP

    Health care
    1. Check eligibility and equipment limitsApplicants must be Oregon residents age four or older with a hearing, vision, speech, mobility or cognition disability. State law generally limits each applicant to one device; two may be provided where a household has more than one eligible person.
    2. Complete the application with professional certificationUse the English or Spanish application. A listed professional must certify a disability within their professional scope, such as a speech-language pathologist for a speech disability.
    3. Ask TDAP for helpCall 800-848-4442 Monday–Friday, 9 a.m.–4 p.m.; contact the program to arrange an appointment if you need in-person help at the PUC office.
    Oregon Public Utility Commission, Telecommunication Devices Access Program
  • How-to

    Apply for an Oregon Medicare Savings Program

    Health care
    1. Review eligibility and program limitsYou must have Medicare Part A and meet the applicable income limit. The page’s March 2026–February 2027 program table explains covered costs and limits; QI/SMF enrollment can close when its annual capacity is reached.
    2. Submit an applicationApply at ONE.Oregon.gov, contact a local ODHS office, or call ADRC at 855-673-2372. For a mailed application call 800-699-9075. ODHS says it will notify you of approval within 45 days.
    Oregon Department of Human Services
  • How-to
    Health care
    1. Review eligibility and the applicationReview CAREAssist’s instructions and application. Its income limit is 550% of the federal poverty level.
    2. Gather residency and medical confirmationGather residency-verification materials. The separate residency-verification form is only needed when other verification documents cannot be obtained. The HIV/AIDS confirmation form must be completed by a licensed medical provider or Ryan White case manager/care coordinator.
    3. Ask for application helpContact CAREAssist if you need help with any part of the application.
    + 1 more step in the full guide
    Oregon Health Authority CAREAssist