LaneHelp how-tos
How to get it done in Lane County
Step-by-step answers for records, permits, benefits, courts, pets and city services: who handles it, what to bring, and what it costs. Each one was checked against the official page.
Police & jail
19 how-tos- Ask Eugene Police to check your home while you're awayEugene Police DepartmentEugene
- Check if you have a warrant in EugeneEugene Police RecordsEugene
- Complete sex offender registration or address updateLane County Sheriff's Office and Oregon State PoliceLane County
- Find out if someone is in Lane County JailLane County Sheriff's Office CorrectionsLane County
- Get a vehicle released from Sheriff's impoundLane County Sheriff's Office Central ReceptionLane County
- Get civil fingerprints in Cottage GroveCottage Grove Police, Records DepartmentCottage Grove
- Get fingerprint cards at the UO Police DepartmentUniversity of Oregon Police DepartmentEugene
- Get fingerprints at the Lane County Sheriff's OfficeLane County Sheriff's OfficeLane County
- Get property back from Florence PoliceFlorence Police DepartmentFlorence
- Get property back from the Lane County SheriffLane County Sheriff's Office Property/Evidence UnitLane County
- Get your car out of Eugene Police impoundEugene Police RecordsEugene
- Get your property back from Cottage Grove PoliceCottage Grove Police Records and EvidenceCottage Grove
- Get your property back from Eugene PoliceEugene Police Evidence Control UnitEugene
- Post bail on a Eugene Municipal chargeEugene Police RecordsEugene
- Report a non-emergency crime to Eugene PoliceEugene Police DepartmentEugene
- Report a non-emergency crime to the Lane County SheriffLane County Sheriff's OfficeUnincorporated Lane County, Creswell, Veneta
- Request a free home security evaluationLane County Sheriff's OfficeLane County
- Request a Sheriff's police report or incident logLane County Sheriff's Office Police Records UnitLane County
- Sign up for alerts about someone in Oregon custodyOregon Department of Corrections (VISOR)Oregon
Courts & legal
34 how-tos- Answer a Eugene Municipal Court violationEugene Municipal CourtEugene
- Apply for a court-appointed lawyer in OregonOregon Judicial DepartmentOregon
- Apply for a protective or restraining order in Lane CountyLane County Circuit Court / Victim ServicesLane County
- Apply to change your name or sex in Lane County courtLane County Circuit CourtLane County
- Apply to expunge a juvenile record in Lane CountyLane County Youth ServicesLane County
- Ask for a language interpreter at Lane Circuit CourtLane County Circuit CourtLane County
- Ask Lane County court to set aside a criminal recordLane County Circuit CourtLane County
- Ask Lane County Probate about an estate after a deathLane County Circuit Court Probate DepartmentLane County
- Ask the court to enforce a custody or parenting orderOregon Judicial DepartmentOregon
- Ask the court to reduce criminal fines or feesOregon Judicial DepartmentOregon
- Check if an old eviction was sealed or ask for proofOregon Judicial DepartmentOregon
- Check if the Sheriff has served your civil papersLane County Sheriff's Office Civil Process UnitLane County
- Check if traffic fines were forgiven and reinstateOregon DMVOregon
- Complain about a public defense attorneyOregon Public Defense CommissionOregon
- File an Oregon small-claims caseOregon Judicial DepartmentOregon
- Find a lawyer through the Oregon State BarOregon State Bar Lawyer Referral ServiceOregon
- Get civil legal aid from Oregon Law Center in EugeneOregon Law Center, Lane County Legal Aid OfficeLane County
- Get free help with family court forms by phone or videoGreater Oregon Facilitation Initiative (GOFI)Lane County
- Get free legal help for an eviction court caseOregon Law Center, Eviction Defense ProjectOregon
- Get legal self-help at the Lane County Law LibraryLane County Law LibraryLane County
- Get walk-in help at Eugene Community CourtEugene Community CourtEugene
- Join a Lane County Circuit Court remote hearingLane County Circuit CourtLane County
- Pay a Junction City court fine or ask to see the judgeJunction City Municipal CourtJunction City
- Pay a Springfield Municipal Court fineSpringfield Municipal CourtSpringfield
- Pay or manage a Eugene Municipal Court caseEugene Municipal CourtEugene
- Request a disability accommodation at Lane courtLane County Circuit CourtLane County
- Request an immigration legal consultation with SOARSOAR Immigration Legal ServicesOregon
- Request Lane Circuit Court records or hearing audioLane County Circuit Court ArchivesLane County
- Respond to a Florence Municipal Court citationFlorence Municipal CourtFlorence
- Respond to a Lane County jury summonsLane County Circuit Court Jury ServicesLane County
- Respond to or pay a Lane County Justice Court ticketLane County Justice CourtLane County, except Eugene
- Set up custody and parenting-time mediationLane County Family MediationLane County
- Submit an annual guardian report in Lane CountyLane County Circuit Court Probate DepartmentLane County
- Take the Focus on Children parenting classLane County Family MediationLane County
Records & IDs
26 how-tos- Add a deaf or hard-of-hearing symbol to DMV recordsOregon DMVOregon
- Apply for a substitute address to keep yours privateOregon DOJ Address Confidentiality ProgramOregon
- Apply for a U.S. passport at the UO Ticket OfficeUniversity of Oregon Ticket OfficeEugene
- Correct an error on an Oregon birth recordOregon Health Authority, Vital Records Amendments UnitOregon
- Get a copy of your own Oregon criminal recordOregon State Police, Criminal Justice Information ServicesOregon
- Get a fire incident report in Eugene or SpringfieldOffice of the Fire MarshalEugene and Springfield
- Get a free birth certificate if you are homelessOregon Health Authority (Vital Records)Oregon
- Get a Lane County marriage licenseLane County Clerk, Deeds & RecordsLane County
- Get an apostille for an Oregon documentOregon Secretary of State, Corporation DivisionOregon
- Get an Oregon ID card with the homelessness fee waiverOregon DMVOregon
- Get, renew or replace an Oregon ID cardOregon DMVOregon
- Join Oregon's adoption mutual-consent registryODHS Adoption Search and RegistryOregon
- Look up a water well report (well log)Oregon Water Resources DepartmentOregon
- Order a certified Oregon vital recordOregon Health Authority, Center for Health StatisticsOregon
- Order a preadoption birth record (Oregon adoptees)Oregon Health Authority, Vital RecordsOregon
- Order a recent Lane County birth or death certificateLane County Vital RecordsLane County
- Replace a lost Social Security cardSocial Security AdministrationNationwide
- Request a GED transcript or credential recordOregon Higher Education Coordinating CommissionOregon
- Request a medical examiner or autopsy reportOregon State Police, Medical Examiner DivisionOregon
- Request City of Eugene public recordsCity of Eugene City Recorder's OfficeEugene
- Request Cottage Grove police or city recordsCity of Cottage Grove / Police RecordsCottage Grove
- Request Eugene Police reports and recordsEugene Police Public Records OfficeEugene
- Request Florence police or city recordsCity of Florence City RecorderFlorence
- Request Lane County public recordsLane County Public Records OfficerLane County
- Transfer ownership of a manufactured homeLane County Assessment & TaxationLane County
- Update your address with Oregon DMVOregon DMVOregon
Benefits & money
38 how-tos- Apply for a Community LendingWorks business loanCommunity LendingWorksOregon
- Apply for a property-tax exemption for veteransLane County Assessment & TaxationLane County
- Apply for a VA burial allowance and transport refundU.S. Department of Veterans AffairsNationwide
- Apply for CTCLUSI Hands of Harvest market vouchersLane County Farmers Market with CTCLUSILane County
- Apply for ERDC child care assistanceOregon Department of Early Learning and CareOregon
- Apply for food, medical, cash or child care benefitsOregon Department of Human Services (ODHS)Oregon
- Apply for Oregon crime victim compensationOregon DOJ Crime Victim CompensationOregon
- Apply for Oregon HIPP premium reimbursementOregon Department of Human Services (ODHS)Oregon
- Apply for Oregon Lifeline phone or internet helpOregon Public Utility CommissionOregon
- Apply for Oregon unemployment benefitsOregon Employment DepartmentOregon
- Apply for Paid Leave Oregon family, medical or safe leavePaid Leave Oregon (Oregon Employment Department)Oregon
- Apply for SNAP food benefitsOregon Department of Human Services (ODHS)Oregon
- Apply for Social Security disability (SSDI)Social Security AdministrationNationwide
- Apply for Social Security survivor benefitsSocial Security AdministrationNationwide
- Apply for SSI (Supplemental Security Income)Social Security AdministrationNationwide
- Apply for TANF cash assistance for a familyOregon Department of Human Services (ODHS)Oregon
- Ask about help paying bills (Money Management Program)Oregon Money Management Program (ODHS)Oregon
- Ask ODDS for support beyond standard service limitsODHS Office of Developmental Disabilities ServicesOregon
- Ask ODHS for an interpreter or accessible formatOregon Department of Human Services (ODHS)Oregon
- Ask ODHS to replace SNAP food lost in a disasterOregon Department of Human Services (ODHS)Oregon
- Ask to pause Oregon tax collection during a hardshipOregon Department of RevenueOregon
- Challenge a garnishment of protected moneyOregon Department of RevenueOregon
- Enroll in Lane County WICLane County WIC ProgramLane County
- Find free help filing your taxesOregon Department of RevenueOregon
- Get free counseling on how work affects benefitsOregon DHS Work Incentives Network (WIN)Oregon
- Get free legal help with a denied benefitOregon Law Center and Legal Aid Services of OregonOregon
- Get help with VA benefits and claimsLane County Veterans ServicesLane County
- Join DevNW for financial counseling and classesDevNWLane County
- Keep unemployment benefits during approved trainingOregon Employment DepartmentOregon
- Match SNAP spending for produce at the farmers marketLane County Farmers Market (Double Up Food Bucks)Eugene and Springfield
- Open a DevNW matched-savings account (IDA)DevNWOregon
- Pay back or set up a plan for an ODHS overpaymentODHS Overpayment Recovery UnitOregon
- Replace or fix an Oregon Trail EBT cardOregon Department of Human Services (ODHS)Oregon
- Replace TANF or Refugee Cash stolen from your EBT cardOregon Department of Human Services (ODHS)Oregon
- Report a death to Social SecuritySocial Security AdministrationNationwide
- Search for and claim Lane Electric capital creditsLane Electric CooperativeLane Electric service area
- Search for and claim Oregon unclaimed moneyOregon State Treasury, Unclaimed Property ProgramOregon
- Set up a payment plan for Oregon tax debtOregon Department of RevenueOregon
Health care
41 how-tos- Appeal a Trillium denial and ask for a state hearingTrillium Community Health Plan and Oregon Health AuthorityLane County
- Apply for iCanConnect deafblind communication equipmentAccess Technologies, Inc. (iCanConnect Oregon)Oregon
- Apply for in-home care help (OPI, OPI-M or Medicaid)ODHS Aging and People with DisabilitiesOregon
- Apply for Lane County developmental disability servicesLane County Developmental Disabilities ServicesLane County
- Apply for McKenzie-Willamette hospital financial assistanceMcKenzie-Willamette Medical CenterSpringfield
- Apply for OHP Young Adults with Special Health Care NeedsOregon Health Authority (Oregon Health Plan)Oregon
- Apply for the Oregon Health Plan (OHP)Oregon Health AuthorityOregon
- Apply for Veteran or COFA dental-only coverageOregon Health Authority (Oregon Health Plan)Oregon
- Ask a medical provider to bill the SAVE Fund for an examOregon DOJ SAVE FundOregon
- Ask about 100-day prescriptions and mail-order refillsTrillium Community Health PlanLane County
- Ask about low-cost vaccines or an adult TB skin testLane County Public Health Immunization ProgramLane County
- Ask for an OHP air conditioner, heater or power backupTrillium Community Health Plan / Oregon Health AuthorityOregon
- Ask for temporary open card OHP to keep your doctorOregon Health Authority (Oregon Health Plan)Oregon
- Ask the OHP Ombuds Program for help with a care problemOregon Health Authority Ombuds ProgramOregon
- Ask Trillium about OHP nutrition supportTrillium Community Health PlanLane County
- Ask Trillium for a care coordinatorTrillium Community Health PlanLane County
- Ask Trillium for a doula, peer supporter or health workerTrillium Community Health PlanLane County
- Become a new patient at the South Lane ClinicCommunity Health Centers of Lane County, South Lane ClinicCottage Grove and South Lane County
- Borrow an assistive device to try for 30 daysAccess Technologies, Inc.Oregon
- Check a care facility or report poor careODHS Long-Term Care Licensing and Quality AssuranceOregon
- Check and use Trillium My Health Pays rewardsTrillium Community Health PlanLane County
- File a complaint with Trillium about care or serviceTrillium Community Health PlanLane County
- Find a doctor or nurse advice with open card OHPOHP Open Card Care Coordination ProgramOregon
- Find a Trillium doctor, dentist or behavioral health careTrillium Community Health PlanLane County
- Find intensive in-home mental health care for a youthTrillium Community Health PlanLane County
- Get care from White Bird's mobile medical vanWhite Bird Medical ClinicEugene
- Get dental care at White Bird Dental ClinicWhite Bird Dental ClinicEugene
- Get free Medicare counseling from SHIBASHIBA (Willamalane is the Lane County sponsor)Lane County
- Get help finding aging and disability servicesLane Council of Governments, Senior & Disability ServicesLane County
- Get OHP-covered birth control at the pharmacy counterOregon Health Authority (OHP)Oregon
- Get Oregon advance directive formsOregon Health Authority, Public Health DivisionOregon
- Get support as a family caregiverOregon DHS Aging and Disability ServicesOregon
- Get Tribal Care Coordination for open-card OHPCareOregon Tribal Care CoordinationOregon
- Join Trillium's Start Smart for Your Baby programTrillium Community Health PlanLane County
- Report food poisoning, an animal bite or a diseaseLane County Public HealthLane County
- Request a healthcare interpreter or large-print materialsTrillium Community Health PlanLane County
- Request a talk with a provider after serious harmOregon Patient Safety CommissionOregon
- Resolve an OHP pharmacy payment or coverage problemOregon Health Authority (OHP)Oregon
- Respond to a bill for care that OHP coversOregon Health Authority (OHP)Oregon
- Sign up for the ArrayRx prescription discount cardArrayRx (Oregon Health Authority)Oregon
- Sort out a Eugene or Springfield ambulance billEugene Springfield Fire Billing ServicesEugene and Springfield
Housing & utilities
48 how-tos- Appeal your Lane County property valueLane County Clerk, Property Value Appeals BoardLane County
- Apply for an EWEB ductless heat pump rebate or loanEugene Water & Electric Board (EWEB)Eugene (EWEB service area)
- Apply for EWEB Customer Care bill assistanceEugene Water & Electric Board (EWEB)Eugene (EWEB service area)
- Apply for EWEB help paying for a water line or leak repairEugene Water & Electric Board (EWEB)Eugene (EWEB water service area)
- Apply for Homes for Good housing or a Section 8 voucherHomes for Good Housing AgencyLane County
- Apply for ReOregon down payment help (2020 wildfires)ReOregon (Oregon Housing and Community Services)Lane County
- Apply to defer property taxes (senior or disabled)Oregon Department of Revenue and Lane County AssessorLane County
- Ask DevNW about down payment assistanceDevNWLane County area
- Ask EWEB to adjust your water bill after a leak repairEugene Water & Electric Board (EWEB)Eugene (EWEB water service area)
- Ask Florence to check unexplained high water useCity of Florence Utility BillingFlorence
- Ask Lane Electric for help paying your billLane Electric CooperativeLane Electric service area
- Ask your OHP plan for housing help (rent, utilities)Oregon Health Authority and your CCOOregon
- Ask your utility about a medical certificateOregon Public Utility CommissionOregon
- Call 811 before you digOregon Utility Notification Center (OUNC)Oregon
- Call the tenant rights hotline for a rental problemSpringfield Eugene Tenant AssociationLane County
- File a rental housing complaint in EugeneCity of Eugene Rental Housing ProgramEugene
- Get a $2,000 heat pump incentive (rentals, new builds)Oregon Department of EnergyOregon
- Get a Front Door housing assessmentLane County Coordinated EntryLane County
- Get a Lane Electric heat pump rebate or loanLane Electric CooperativeLane Electric service area
- Get free foreclosure counseling from DevNWDevNWOregon
- Get help paying rent to avoid homelessnessLane County Homelessness Prevention ProgramsLane County
- Get help with a past-due SUB electric billSpringfield Utility Board with Catholic Community ServicesSpringfield
- Get ReOregon housing counseling after the 2020 wildfiresReOregon (Oregon Housing and Community Services)Lane County
- Join Family Self-Sufficiency to build savingsHomes for Good Housing AgencyLane County
- Look up a heating oil tank recordOregon DEQ Heating Oil Tanks ProgramOregon
- Make a phone call through Oregon Relay (dial 711)Oregon Relay (Hamilton Relay)Oregon
- Pay your Veneta utility billCity of Veneta Utility BillingVeneta
- Register a Florence property for temporary shelteringCity of Florence Planning DepartmentFlorence
- Report a power outage to EWEBEugene Water & Electric Board (EWEB)Eugene (EWEB service area)
- Report a SUB power outage or water emergencySpringfield Utility BoardSpringfield
- Report an EWEB water outage or emergencyEugene Water & Electric Board (EWEB)Eugene (EWEB water service area)
- Report housing discrimination to Fair Housing CouncilFair Housing Council of OregonOregon
- Request a Cottage Grove water payment arrangementCity of Cottage Grove Finance DepartmentCottage Grove
- Request a disability accommodation from Homes for GoodHomes for GoodLane County
- Request a free Lane Electric home energy auditLane Electric CooperativeLane Electric service area
- Request a Lowell water bill leak adjustmentCity of Lowell Utility BillingLowell
- Request a repair in Homes for Good or Section 8 housingHomes for Good Housing AgencyLane County
- Request a VAWA emergency housing transferHomes for GoodLane County
- Request Florence utility payment arrangementsCity of Florence Utility BillingFlorence
- Sign up for the Rent Well tenant education classHomes for Good Resident ServicesLane County
- Start Junction City water, sewer and garbage serviceCity of Junction City Public WorksJunction City
- Start or stop Florence city water serviceCity of Florence Utility BillingFlorence
- Start Westfir city water and sewer serviceCity of Westfir (City Recorder's Office)Westfir
- Start, stop or move EWEB electric and water serviceEugene Water & Electric Board (EWEB)Eugene (EWEB service area)
- Start, stop or restart Lowell water and sewer serviceCity of LowellLowell
- Start, stop or update Cottage Grove water/sewer serviceCity of Cottage Grove Utility BillingCottage Grove
- Start, transfer or stop Springfield Utility Board serviceSpringfield Utility BoardSpringfield
- Use a Section 8 voucher to help pay a mortgageHomes for GoodLane County
Jobs & work
27 how-tos- Apply for an unarmed security guard certificationOregon DPSST Private Security ProgramOregon
- Apply for Oregon Emerging Small Business certificationBusiness Oregon (COBID)Oregon
- Apply for Traditional Health Worker certificationOregon Health Authority, Traditional Health Worker ProgramOregon
- Apply for Vocational Rehabilitation job servicesODHS Vocational RehabilitationOregon
- Apply for Work Share to cut hours instead of laying offOregon Employment DepartmentOregon
- Ask about a Junction City small-business loanCity of Junction CityJunction City
- Ask for SNAP job training help (STEP)Oregon Department of Human Services (ODHS)Oregon
- Claim unpaid wages from Oregon's Wage Security FundOregon BOLI Wage Security FundOregon
- File a wage and hour complaint with BOLIOregon Bureau of Labor and Industries (BOLI)Oregon
- File Eugene's Community Safety Payroll TaxCity of Eugene Payroll TaxEugene
- File Lane Transit self-employment taxOregon Department of RevenueLane Transit District
- Find and apply for an Oregon apprenticeshipOregon Bureau of Labor and IndustriesOregon
- Get approved to receive ERDC child care paymentsOregon Department of Early Learning and CareOregon
- Get career coaching as an immigrant or English learnerLane Community College Career PathwaysEugene
- Get free business advising from Lane SBDCLane Small Business Development CenterLane County
- Get free job search help at Goodwill Job ConnectionsGoodwill Job ConnectionsLane County
- Get free job search help at WorkSource OregonWorkSource OregonLane County
- Get TANF employment help through the JOBS programLane County Workforce Services (JOBS program)Lane County
- Register for payroll taxes before hiringOregon Department of RevenueOregon
- Report workplace discrimination to BOLIOregon Bureau of Labor and Industries (BOLI)Oregon
- Request a free workplace safety consultationOregon OSHA Consultation ServicesOregon
- Request job-skills help for a student with a disabilityODHS Vocational Rehabilitation (Pre-ETS)Oregon
- Request your personnel and pay recordsOregon Bureau of Labor and Industries (BOLI)Oregon
- Start a business while on unemploymentOregon Employment DepartmentOregon
- Take pre-apprenticeship trade classes at Lane CCLane Community College Apprenticeship ProgramEugene
- Train for phlebotomy at Lane Community CollegeLane Community College Non-Credit Health ProfessionsEugene
- Use the free Federal Bonding Program to get hiredOregon Employment DepartmentOregon
Family & school
18 how-tos- Apply for Oregon Child Support servicesOregon DOJ Child Support ProgramOregon
- Ask for Lane County youth Wraparound supportTrillium Community Health PlanLane County
- Ask Oregon Child Support to protect your informationOregon DOJ Child Support ProgramOregon
- Ask to review or change a child support orderOregon DOJ Child Support ProgramOregon
- Book a child car seat check in Cottage GroveCottage Grove Police DepartmentCottage Grove
- Check child care safety records or file a complaintOregon Department of Early Learning and CareOregon
- Enroll a child in Eugene 4J schoolsEugene School District 4JEugene
- Enroll in Siletz Family Spirit home visitingConfederated Tribes of Siletz IndiansEugene area
- Enroll or re-enroll a child in Springfield schoolsSpringfield Public SchoolsSpringfield
- File a special education (IDEA) complaint with ODEOregon Department of EducationOregon
- Get a free LTD Student Transit PassLane Transit DistrictLane County
- Notify Lane ESD that you are homeschoolingLane Education Service District (Lane ESD)Lane County
- Refer a child for intensive in-home disability supportsODHS Children's Intensive In-Home Services (CIIS)Oregon
- Request a 4J student record or transcriptEugene School District 4JEugene
- Request disability accommodations at UOUO Accessible Education CenterEugene
- Request special education mediation with ODEOregon Department of EducationOregon
- Set up disability accommodations at Lane Community CollegeLane CC Center for Accessible ResourcesEugene
- Sign up for free GED and adult basic education classesLane Community College Adult Basic and Secondary EducationEugene
Permits & licenses
49 how-tos- Apply for a building or trade permit in EugeneEugene Permit and Information CenterEugene
- Apply for a building permit in Dunes CityCity of Dunes CityDunes City
- Apply for a building permit in LowellCity of Lowell / Northwest Code ProfessionalsLowell
- Apply for a Florence building permit onlineCity of Florence Building DepartmentFlorence
- Apply for a Florence business licenseCity of Florence Finance DepartmentFlorence
- Apply for a Florence special event or street closureCity of FlorenceFlorence
- Apply for a Junction City building permitJunction City Building DepartmentJunction City
- Apply for a Lane County land use or building permitLane County Land Management DivisionLane County
- Apply for a Lane County septic permitLane County On-Site WastewaterLane County
- Apply for a Veneta building permit and inspectionsCity of Veneta BuildingVeneta
- Apply for a Westfir annual business licenseCity of WestfirWestfir
- Apply for an Oregon electrician licenseOregon Building Codes DivisionOregon
- Apply for an Oregon massage therapist licenseOregon State Board of Massage TherapistsOregon
- Apply for an Oregon notary commissionOregon Secretary of State, Corporation DivisionOregon
- Apply for an Oregon salon facility licenseOregon Health Licensing Office (Board of Cosmetology)Oregon
- Apply for or renew a concealed handgun licenseLane County Sheriff's OfficeLane County
- Apply to host vehicle camping in Cottage GroveCottage Grove Community DevelopmentCottage Grove
- Apply to operate a Veneta short-term rentalCity of Veneta PlanningVeneta
- Check floodplain zoning before building or buyingLane County Land Management DivisionLane County
- Check if land clearing needs erosion controls or a permitLane County Land Management, Erosion PreventionLane County
- Check if your Cottage Grove activity needs a licenseCottage Grove City Manager's OfficeCottage Grove
- Check if your Eugene business needs a licenseCity of Eugene Business License OfficeEugene
- Find the permit for a Cottage Grove projectCottage Grove Community DevelopmentCottage Grove
- Find which Oregon business license you needOregon Secretary of State, Business XpressOregon
- Get a permit for work, a driveway or event on a county roadLane County Public Works, Right-of-Way PermitsLane County
- Get a permit to plant, prune or remove a street treeCity of Eugene Urban ForestryEugene
- Get a temporary food license for an event boothLane County Environmental HealthLane County
- Get an Oregon alcohol service permitOregon Liquor and Cannabis Commission (OLCC)Oregon
- Get an Oregon construction contractor licenseOregon Construction Contractors BoardOregon
- Get an Oregon food handler cardLane County Environmental HealthLane County
- Get an Oregon real estate broker licenseOregon Real Estate AgencyOregon
- Get an Oregon tax preparer licenseOregon Board of Tax PractitionersOregon
- Get help solving a government problem for your businessOregon Office of Small Business AssistanceOregon
- Get licensed as a landscape contractorOregon Landscape Contractors BoardOregon
- Get licensed to apply pesticides for payOregon Department of AgricultureOregon
- Get licensed to run a registered family child care homeOregon Department of Early Learning and CareOregon
- Get permits to rebuild after the Holiday Farm FireLane County Land Management / McKenzie RebuildsLane County
- Get plan review and a license for a Lane County restaurantLane County Environmental HealthLane County
- License a food cart or truck in Lane CountyLane County Environmental HealthLane County
- License a home kitchen food businessOregon Department of Agriculture Food SafetyOregon
- Look up a property's septic and building permitsLane County Land Management DivisionLane County
- Register a business in OregonOregon Secretary of State, Corporation DivisionOregon
- Register your business with the City of VenetaCity of VenetaVeneta
- Sell farm-grown jam or salsa without an ODA licenseOregon Department of Agriculture Food SafetyOregon
- Sell homemade baked goods under the cottage food rulesOregon Department of Agriculture Food SafetyOregon
- Start a food truck in EugeneCity of EugeneEugene
- Submit a Florence land-use applicationCity of Florence PlanningFlorence
- Transfer an out-of-state cosmetology license to OregonOregon Health Licensing Office (Board of Cosmetology)Oregon
- Use Veneta's pre-approved accessory dwelling unit plansCity of Veneta PlanningVeneta
City services
20 how-tos- Ask for disability support in Eugene Rec programsCity of Eugene RecreationEugene
- Ask the City of Eugene for a disability accommodationCity of Eugene Accessibility and ADA SupportEugene
- Drop off household hazardous waste at GlenwoodLane County Waste ManagementLane County
- Drop off household needles and sharps for freeLane County Waste ManagementLane County
- File an ADA complaint with the City of FlorenceCity of Florence ADA CoordinatorFlorence
- Get Eugene leaf pickup or free leaves for mulchCity of Eugene Public WorksEugene
- Put out bagged leaves for Veneta curbside pickupCity of Veneta Public WorksVeneta
- Recycle a mattress or box spring at GlenwoodLane County Waste ManagementLane County
- Recycle old electronics through Oregon E-CyclesOregon DEQ (Oregon E-Cycles)Oregon
- Register to vote or update your Oregon voter recordLane County ElectionsLane County
- Report a broken streetlight in EugenePublic Works Maintenance, City of EugeneEugene
- Report a code violation in FlorenceCity of Florence Code EnforcementFlorence
- Report a Cottage Grove zoning or nuisance problemCottage Grove Public Works and DevelopmentCottage Grove
- Report a nuisance or zoning problem in EugeneCity of Eugene Planning and Development DepartmentEugene
- Report a pothole to Eugene Public WorksPublic Works Maintenance, City of EugeneEugene
- Report graffiti in EugeneCity of Eugene Public WorksEugene
- Report illegal dumping on a county roadLane County Nuisance Abatement ProgramLane County roads
- Report non-emergency pollution to Oregon DEQOregon Department of Environmental QualityOregon
- Sign up for discounted parking-lot storm-drain cleaningLane County Stormdrain Cleaning Assistance ProgramLane County
- Take garbage and bulky items to a county transfer stationLane County Waste ManagementLane County
Getting around
16 how-tos- Apply for a disabled parking permit in OregonOregon DMVOregon
- Apply for a hardship driving permit in OregonOregon DMVOregon
- Apply for LTD Half-Fare for disability or MedicareLane Transit DistrictLane Transit District area
- Apply for Rhody Dial-a-Ride in FlorenceRhody Dial-a-Ride / RideSourceFlorence
- Apply for RideSource ADA paratransit ridesLane Transit District RideSourceEugene and Springfield
- Book an LTD Connector ride in Cottage GroveLane Transit DistrictCottage Grove
- File a required Oregon traffic collision reportOregon DMV Crash Reporting UnitOregon
- Get a free Honored Rider bus pass (age 65+)Lane Transit DistrictLane Transit District area
- Get a ride or travel help to an OHP medical visitTrillium Community Health PlanLane County
- Get a wheelchair-accessible taxi in EugeneCity of Eugene Accessible Taxi PilotEugene
- Notify DMV after selling, gifting or donating a vehicleOregon DMVOregon
- Report a damaged county road sign or faded stripingLane County Public Works, Road MaintenanceLane County
- Report or reclaim a lost item on LTDLane Transit DistrictLane Transit District area
- Ride Diamond Express between Oakridge and EugeneLane Transit District (Route 900)Oakridge to Eugene
- Ride the Rhody Express bus in FlorenceLane Transit District (Route 901)Florence
- Title and register a vehicle in OregonOregon DMVOregon
Library & internet
14 how-tos- Ask Creswell Library for tech or research helpCreswell LibraryCreswell
- Borrow a free cultural pass from Cottage Grove LibraryCottage Grove Public LibraryCottage Grove
- Borrow a Wi-Fi hotspot from Eugene Public LibraryEugene Public LibraryEugene
- Get a Eugene library cardEugene Public LibraryEugene
- Get a Fern Ridge Library cardFern Ridge Library DistrictVeneta
- Get a Springfield Public Library cardSpringfield Public LibrarySpringfield
- Get library books if you can't get to the libraryEugene Public LibraryEugene
- Get library items by curbside pickup in Cottage GroveCottage Grove Public LibraryCottage Grove
- Print from your phone at Eugene Public LibraryEugene Public LibraryEugene
- Reserve a free Siuslaw Library meeting or study roomSiuslaw Public Library DistrictFlorence
- Use a free computer at Eugene Public LibraryEugene Public LibraryEugene
- Use free computers and printing at Junction City LibraryJunction City Public LibraryJunction City
- Use public computers at Maggie Osgood LibraryMaggie Osgood Library (City of Lowell)Lowell
- Use Springfield library computers and printingSpringfield Public LibrarySpringfield
Consumer help
9 how-tos- Dispute a wrong charge on your credit card billConsumer Financial Protection BureauNationwide
- File a CFPB complaint about a financial companyConsumer Financial Protection BureauNationwide
- File a complaint about a construction contractorOregon Construction Contractors BoardOregon
- File a complaint about a landscape contractorOregon Landscape Contractors BoardOregon
- File a consumer complaint with the Oregon DOJOregon Department of Justice, Consumer ProtectionOregon
- File a student loan servicer complaint in OregonOregon Division of Financial RegulationOregon
- Reply to a debt collector with sample lettersConsumer Financial Protection BureauNationwide
- Report a car dealer for missing title or platesOregon DMV Business RegulationOregon
- Start a USPS missing mail searchUnited States Postal ServiceNationwide
Pets & animals
29 how-tos- Adopt a cat from Cat Rescue & Adoption NetworkCat Rescue & Adoption NetworkEugene and Springfield
- Adopt a cat from S.A.R.A. in EugeneShelter Animal Resource Alliance (S.A.R.A.)Eugene
- Adopt a dog, cat or other pet from GreenhillGreenhill Humane SocietyEugene / Lane County
- Apply for a Lane County spay/neuter voucherLane County Animal ServicesUnincorporated Lane County
- Apply for an urgent vet care grant from RedRoverRedRover ReliefNationwide
- Apply to Frankie's Friends for emergency vet care helpFrankie's Friends National FundNationwide
- Ask The Pet Fund for help with non-urgent vet careThe Pet FundNationwide
- Book a Florence spay/neuter and ask about a voucherOregon Coast Humane Society Vet ClinicFlorence and Western Lane County
- Book a low-cost spay or neuter in EugeneCity of Eugene Spay & Neuter ClinicEugene
- Book a low-cost spay, neuter or vet visitMain Street Spay NeuterSpringfield
- File a complaint about a veterinarianOregon Veterinary Medical Examining BoardOregon
- Get a SPOT voucher for a low-cost dog spay/neuterStop Pet Overpopulation Today (SPOT)Lane County
- Get an injured wild animal to Chintimini Wildlife CenterChintimini Wildlife CenterCorvallis (takes Lane County animals)
- Get community cats fixed through Greenhill TNRGreenhill Humane SocietyLane County
- Get free vet care for a pet if you are homelessPro-Bone-OEugene
- Get help for an injured wild raptor (hawk, owl)Cascades Raptor Center wildlife hospitalLane County
- Get low-cost pet vaccines in EugeneCity of Eugene Spay & Neuter ClinicEugene
- Get pet food and supplies from Greenhill's Pet PantryGreenhill Humane SocietyEugene / Lane County
- Get temporary care for your pet during a crisisGreenhill Humane SocietyLane County
- License your dog in unincorporated Lane CountyLane County Animal ServicesUnincorporated Lane County
- License your dog in VenetaCity of VenetaVeneta
- License your dog inside Junction City limitsJunction City Police DepartmentJunction City
- Report a barking dog in EugeneEugene Police Animal Welfare UnitEugene
- Report a lost pet or reclaim one from GreenhillGreenhill Humane SocietyLane County
- Report an animal-control problem in SpringfieldCity of Springfield Animal ControlSpringfield
- Report animal abuse or a dangerous dog outside city limitsLane County Animal ServicesUnincorporated Lane County
- Report or reclaim a found dog in Cottage GroveCottage Grove Police DepartmentCottage Grove
- Request pet food in the Florence areaOregon Coast Humane SocietyFlorence
- Surrender a pet you cannot keep to GreenhillGreenhill Humane SocietyLane County