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How-to · Housing & utilities

Ask EPUD for Helping Hands or rate assistance

EPUD’s Helping Hands offers approved customers a one-time electric-bill grant of up to $600, subject to first-come funding and no waitlist.

Steps

2 steps
  1. Ask EPUD about Helping HandsCall 541-746-1583 or email Customer Service about Helping Hands. Funds start in February, are first-come, first-served and have no waiting list. Approved grants of up to $600 go to the electric bill.
  2. Ask about Emerald Rate AssistanceCall Lane County at 541-682-3378 about ERAP: $300 in four $75 monthly credits, normally starting in March, for households with seniors, disabled people or children 18 and younger. Funds and space are limited.
  • How-to

    Appeal your Lane County property value

    Housing & utilities
    1. Get the petition formUse the Real Property or Personal Property petition and read the instructions that come with it.
    2. Gather evidence of the property's valueShow value as of January 1, 2026, such as a recent sale, independent appraisal, comparable sales or repair estimates.
    3. File with the County ClerkSubmit by mail or in person to the Property Value Appeals Board, Lane County Deeds and Records, 125 East 8th Avenue, Eugene, OR 97401.
    + 2 more steps in the full guide
    BringEvidence of value as of Jan. 1, 2026Authorization to Represent (if used)
    Cost$35 per tax account; $350 maximum for same-owner, same-subdivision accounts
    Lane County Clerk, Property Value Appeals Board541-682-4321
  • How-to

    Apply for EWEB help repairing an electrical service or panel

    Housing & utilities
    1. Check homeowner eligibility and grant limitsLimited-income grants are up to $5000 for owner-occupied homes under 200% of federal poverty guidelines; request at least two estimates for EWEB review before authorizing work. Preapproval is required.
    2. Meet contractor and loan conditionsLoans may be up to $20,000 at zero interest; all homeowners must apply. Credit approval and amount depend on EWEB history and credit report. Use a licensed, insured, bonded electrician and obtain required permits, inspection and approval.
    3. Apply onlineUse EWEB’s application. Select Interested in a Loan for loan fields or Yes under limited-income qualification to request grant income verification.
    Eugene Water & Electric Board
  • How-to

    Apply for free Oakridge-Westfir home heating upgrades

    Housing & utilities
    1. Complete the qualification questionnaireFill out the Qualification Questionnaire so the program can determine whether your home qualifies.
    2. Review priorities and capacityThe program prioritizes old or uncertified wood-stove replacement, then efficient electric backup heat, then insulation, air sealing or small repairs that support air-quality improvement.
    3. Wait for the program rather than applying twiceThe program plans to serve qualifying homes into 2027. If you already submitted the questionnaire, your response is recorded and you do not need to repeat it. Funding is limited, so service is not assured for every interested home.
    Oakridge Air