Skip to content
How-to · Housing & utilities

Start Westfir city water and sewer service

Apply in person at Westfir City Hall, with ID and proof of ownership, to start city water or sewer service.

Steps

5 steps
  1. Gather your ID and proof of ownershipOwners or their authorized agent show positive identification and proof of property ownership.
  2. Find the Water Application formIt is listed under Forms & Applications on the city website, next to the water and sewer policy.
  3. Apply in person at City HallGo to the City Recorder's Office at 47441 Westoak Road and apply for water and/or sewer service.
  4. Renters: get the landlord's signatureThe owner or landlord signs to accept responsibility for final payment. Attach a copy of your rental agreement.
  5. Pay the security depositEach new account needs a deposit equal to one month's base rate. Ask City Hall for the dollar amount.

Bring

  • Positive identification
  • Proof of property ownership
  • Copy of rental agreement (renters)
  • Landlord's signature (renters)
Property owners stay responsible for water used at their property, even when a tenant is on the account.

More housing & utilities how-tos

  • How-to

    Appeal your Lane County property value

    Housing & utilities
    1. Get the petition formUse the Real Property or Personal Property petition and read the instructions that come with it.
    2. Gather evidence of the property's valueShow value as of January 1, 2026, such as a recent sale, independent appraisal, comparable sales or repair estimates.
    3. File with the County ClerkFile by mail or in person with the filing fee. Filing opens the day after tax statements are mailed.
    + 2 more steps in the full guide
    BringEvidence of value as of Jan. 1, 2026Authorization to Represent (if used)
    Cost$35 per tax account; $350 maximum for same-owner, same-subdivision accounts
    Lane County Clerk, Property Value Appeals Board541-682-4321
    Full guideOfficial page
  • How-to

    Apply for an EWEB ductless heat pump rebate or loan

    Housing & utilities
    1. Get EWEB pre-approval firstApply and receive pre-approval before you schedule the installation.
    2. Apply onlineEWEB sends a confirmation email. For a loan, check Yes on the application and answer the loan questions.
    3. Or ask for a paper applicationCall the Customer Solutions Team at 541-685-7088 or email ems.answers@eweb.org.
    + 2 more steps in the full guide
    BringSigned residential applicationEvery homeowner's loan applicationInstallation documentation
    Eugene Water & Electric Board (EWEB)541-685-7088
    Full guideOfficial page
  • How-to

    Apply for EWEB Customer Care bill assistance

    Housing & utilities
    1. Open the EWEB customer portalLogging in is optional. The Customer Care application is in the portal's customer programs list.
    2. Go to Customer ProgramsIf logged in, use Ways to Save, then Program Management, for the full list of programs.
    3. Find Customer Care in the listSelect Read more next to Customer Care.
    + 2 more steps in the full guide
    BringProof of last month's household incomeIncome of all adults in the home
    Eugene Water & Electric Board (EWEB)541-685-7000
    Full guideOfficial page