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How-to · Housing & utilities

Start Junction City water, sewer and garbage service

Sign up in person at Public Works with a completed application and photo ID; brand-new accounts pay a deposit.

Steps

4 steps
  1. Get the Application for Utility ServiceA printable application is at the bottom of the city's Start Service page.
  2. Get your landlord's signature if you rentRenters must have their landlord or rental company sign the application.
  3. Go to Public Works with your ID1171 Elm Street, weekdays 7 a.m. to 3:30 p.m., except holidays. Bring the application and government-issued photo ID.
  4. Pay the deposit if one appliesCash, check or debit card are accepted. The deposit can be returned when the account closes.

Bring

  • Completed utility service application
  • Government-issued photo ID
  • Landlord signature, if you rent
Current customers moving to a new address pay a new deposit only if they were shut off within the past 12 months.
  • How-to

    Appeal your Lane County property value

    Housing & utilities
    1. Get the petition formUse the Real Property or Personal Property petition and read the instructions that come with it.
    2. Gather evidence of the property's valueShow value as of January 1, 2026, such as a recent sale, independent appraisal, comparable sales or repair estimates.
    3. File with the County ClerkFile by mail or in person with the filing fee. Filing opens the day after tax statements are mailed.
    + 2 more steps in the full guide
    BringEvidence of value as of Jan. 1, 2026Authorization to Represent (if used)
    Cost$35 per tax account; $350 maximum for same-owner, same-subdivision accounts
    Lane County Clerk, Property Value Appeals Board541-682-4321
  • How-to

    Apply for an EWEB ductless heat pump rebate or loan

    Housing & utilities
    1. Get EWEB pre-approval firstApply and receive pre-approval before you schedule the installation.
    2. Apply onlineEWEB sends a confirmation email. For a loan, check Yes on the application and answer the loan questions.
    3. Or ask for a paper applicationCall the Customer Solutions Team at 541-685-7088 or email ems.answers@eweb.org.
    + 2 more steps in the full guide
    BringSigned residential applicationEvery homeowner's loan applicationInstallation documentation
    Eugene Water & Electric Board (EWEB)541-685-7088
  • How-to

    Apply for EWEB Customer Care bill assistance

    Housing & utilities
    1. Open the EWEB customer portalLogging in is optional. The Customer Care application is in the portal's customer programs list.
    2. Go to Customer ProgramsIf logged in, use Ways to Save, then Program Management, for the full list of programs.
    3. Find Customer Care in the listSelect Read more next to Customer Care.
    + 2 more steps in the full guide
    BringProof of last month's household incomeIncome of all adults in the home
    Eugene Water & Electric Board (EWEB)541-685-7000