How-to
City servicesFile an ADA complaint with the City of Florence
- Write down what happenedInclude your name, address and phone number, plus the location, date and a description of the problem.
- Send it within 60 daysMail it to the ADA Coordinator, 250 HWY 101, Florence, OR 97439, or email access@ci.florence.or.us, within 60 calendar days of the problem.
- Meet with the ADA CoordinatorThe Coordinator meets with you within 15 calendar days, then responds in writing within 15 calendar days of the meeting.
BringYour name and contact detailsPlace, date and what happened
City of Florence ADA Coordinator541-590-4012