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How-to · Housing & utilities

Request a Cottage Grove water payment arrangement

If you got a disconnect notice, ask the city to accept a promised payment date for the full balance before shutoff.

Steps

5 steps
  1. Check the balance on your noticeThe arrangement must cover the entire account balance shown on your Disconnect Notice.
  2. Fill out the payment arrangement formInclude your name, address, account number if known, the amount you will pay, and the date.
  3. Give a valid email addressThe city replies by email to accept or deny the arrangement.
  4. Watch for the reply; call if noneCall Finance at 541-942-3346 if no confirming email arrives before the scheduled disconnection.
  5. Pay in full by 5 p.m. on your dateIf you miss it, the city can disconnect your water without further notice.

Bring

  • Account name or number
  • Service address scheduled for shutoff
  • Amount and date you will pay
  • Phone number
  • Valid email address
You cannot use this form on the day your water is scheduled to be disconnected.

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