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How-to · Family & school

Request special education mediation with ODE

Mediation uses a neutral third party to help families and schools settle disagreements about a student with a disability.

Steps

3 steps
  1. Read the Mediation HandbookIt describes mediation, answers common questions, and has ideas for preparing for a session.
  2. Fill out the Request for Mediation formThe form is linked on the ODE mediation page.
  3. Contact ODE dispute resolutionEmail with questions or to send your request.
  • How-to

    Apply for Oregon Child Support services

    Family & school
    1. Create an online account and applySet up an online account first, then complete the application for services.
    2. Or use the paper applicationTake it to your local child support office or mail it to PO Box 14680, Salem, OR 97309.
    3. Wait for your case manager to contact youAfter you submit, a case manager helps with next steps based on your family's needs.
    Cost$1 one-time fee, deducted from the first money collected
    Oregon DOJ Child Support Program
  • How-to

    Ask Oregon Child Support to protect your information

    Family & school
    1. Call to ask about a Claim of RiskA Claim of Risk asks the program to keep your personal information protected. Call the program or your case manager.
    2. Fill out the Claim of Risk formSend the completed form to your child support case manager.
    3. Ask for Good Cause if support is unsafeParents and caretakers receiving support can ask the program not to work the case. Download the Good Cause form and send it to your case manager.
    + 1 more step in the full guide
    BringClaim of Risk formGood Cause form (if needed)Copy of protective order, if any
    Oregon DOJ Child Support Program800-850-0228
  • How-to

    Ask to review or change a child support order

    Family & school
    1. Check that you can ask for a reviewYou can ask sooner with proof of a significant change, such as new custody, income, or number of children.
    2. Get the Request for Review packetIt is on the Forms page: Request for Review - Modification or Termination Packet.
    3. Submit a written requestA modification usually takes 90-120 days. The program sends notice to the other parent.
    + 1 more step in the full guide
    BringRequest for Review packetProof of change, for earlier review
    Oregon DOJ Child Support Program800-850-0228