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How-to · Housing & utilities

Get a SUB heat pump water heater incentive

SUB offers incentives for replacing an electric resistance tank water heater with a qualifying heat pump water heater.

Steps

2 steps
  1. Choose a qualifying replacementCheck the NEEA Heat Pump Water Heater Qualified Products List. The incentive replaces an existing electric resistance tank water heater.
  2. Submit the application and receiptFill out the Heat Pump Water Heater Incentive Application and send it to SUB with your receipt.
  • How-to

    Buy bulk water at Springfield’s public fill station

    Housing & utilities
    1. Go to the station with a suitable hoseThe station is at 202 South 18th Street, Springfield. Bring your own fire hose for its standard 2 1/2-inch NST male connector.
    2. Pay with quarters and control the flowStarting the flow costs $3.50 in quarters for 300 gallons. Use the shut-off button if you need less; add quarters before shut-off for more.
    Springfield Utility Board
  • How-to

    Complete a SUB backflow test after receiving a notice

    Housing & utilities
    1. Arrange the required testAfter receiving SUB’s notice, arrange testing by a state-certified backflow tester. Ignoring the notice can lead to water shut-off.
    2. Contact SUB with questionsCall the SUB Water Division at 541-726-2396 for backflow prevention questions.
    Springfield Utility Board Water Division
  • How-to

    Get help with a past-due SUB electric bill

    Housing & utilities
    1. Check the Project SHARE requirementsYou need a SUB account, a past-due or due-upon-receipt bill, and income within the program guidelines.
    2. Make an appointment with CCSCatholic Community Services (CCS) helps SUB run Project SHARE. Call or book an appointment online.
    3. Or look for a payment arrangementLog in at subutil.com or the SUB mobile app. If you are eligible, the option to set a date and amount appears there.
    + 1 more step in the full guide
    CostProject SHARE: up to $245 once a year toward the electric part of your bill
    Springfield Utility Board with Catholic Community Services541-345-3628