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How-to · Housing & utilities

File a rental housing complaint in Eugene

If your rental doesn't meet city standards, give your landlord written notice first, then file a complaint with the city.

Steps

4 steps
  1. Send written noticeWrite to the owner or manager about the problem. Keep a copy.
  2. Wait 10 daysOr 48 hours for essential services, applications and security deposits.
  3. File with the cityUse the online form or fillable PDF. Complaints can't be anonymous.
  4. Describe it and attach your noticeGive the address, the owner's name and a full description, plus a copy of your notice.

Bring

  • Copy of your written notice
  • Lease or other proof you rent there

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