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How-to · Health care

Request a talk with a provider after serious harm

You or a family member can ask to talk with a provider after serious medical harm through Early Discussion and Resolution (EDR).

Steps

4 steps
  1. Check that EDR fits your situationThe care caused serious injury or death, it happened in Oregon after July 1, 2014, and you are the patient or their representative.
  2. Submit a Request for ConversationYou or your representative fill it out and submit it online.
  3. Wait while they contact the providerEDR is voluntary for everyone involved, so the request may not be accepted.
  4. Talk with the provider if they acceptThe provider contacts you to schedule a conversation. The Commission does not join it but can explain the process.
A request to have a conversation may not be accepted; the process is voluntary.

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