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How-to · Health care

Check a care facility or report poor care

Look up a licensed facility's inspection reports, or file a complaint about a nursing home, assisted living or adult foster home.

Steps

5 steps
  1. Look up the facilityUse the licensed facility search tool to see inspection reports, violations and notices.
  2. Report a nursing home problemCall 877-280-4555 or email nf.complaints@odhs.oregon.gov. Include as many details as possible.
  3. Report an assisted living problemCall 844-503-4773, email licensing.complaint@odhs.oregon.gov, or use the online form.
  4. Report an adult foster home problemCall the statewide abuse hotline at 855-503-7233 (855-503-SAFE) or contact your local ODHS office.
  5. Report suspected abuseCall the abuse hotline. You can also make an anonymous complaint.

Bring

  • Details about the person
  • Description of the problem
  • Others who may have direct information
A complaint does not guarantee a violation finding; the report can be substantiated, unsubstantiated or inconclusive.

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