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How-to · Family & school

Ask to review or change a child support order

Ask the program to review the child or medical support terms of your order, generally after 35 months or sooner if your circumstances changed significantly.

Steps

4 steps
  1. Check that you can ask for a reviewYou can ask sooner with proof of a significant change, such as new custody, income, or number of children.
  2. Get the Request for Review packetIt is on the Forms page: Request for Review - Modification or Termination Packet.
  3. Submit a written requestA modification usually takes 90-120 days. The program sends notice to the other parent.
  4. Respond to the proposed orderCorrect information, request a hearing, or consent to the terms once you receive the proposed order.

Bring

  • Request for Review packet
  • Proof of change, for earlier review
The new amount may be different from your current order.
  • How-to

    Apply for Oregon Child Support services

    Family & school
    1. Create an online account and applySet up an online account first, then complete the application for services.
    2. Or use the paper applicationTake it to your local child support office or mail it to PO Box 14680, Salem, OR 97309.
    3. Wait for your case manager to contact youAfter you submit, a case manager helps with next steps based on your family's needs.
    Cost$1 one-time fee, deducted from the first money collected
    Oregon DOJ Child Support Program
  • How-to

    Ask Oregon Child Support to protect your information

    Family & school
    1. Call to ask about a Claim of RiskA Claim of Risk asks the program to keep your personal information protected. Call the program or your case manager.
    2. Fill out the Claim of Risk formSend the completed form to your child support case manager.
    3. Ask for Good Cause if support is unsafeParents and caretakers receiving support can ask the program not to work the case. Download the Good Cause form and send it to your case manager.
    + 1 more step in the full guide
    BringClaim of Risk formGood Cause form (if needed)Copy of protective order, if any
    Oregon DOJ Child Support Program800-850-0228
  • How-to

    Check child care safety records or file a complaint

    Family & school
    1. Open the Child Care Safety PortalSearch a provider to see license status, inspection findings, complaint findings and enforcement activity.
    2. Call for a full compliance historyUse this if you cannot find the provider in the portal or want the full history.
    3. File a licensing complaintUse the online complaint form or call. A compliance specialist takes your information and follows up.
    + 1 more step in the full guide
    Oregon Department of Early Learning and Care800-556-6616