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How-to · Consumer help

Report a car dealer for missing title or plates

File a complaint with Oregon DMV if a dealer did not give you the title, plates or transfer documents, or did not pay off a lienholder.

Steps

4 steps
  1. File through DMV2UFiling online means you do not have to mail in the Request for Investigation form.
  2. Or complete Form 6504Fill out the Request for Investigation, then sign and date it.
  3. Attach your paperworkInclude legible copies of your contract, purchase order, receipts or canceled checks.
  4. Mail the formSend the signed form and your papers to DMV Business Regulation in Salem.

Bring

  • Request for Investigation (Form 6504)
  • Contract, receipts, canceled checks
DMV may not be able to act against a dealer that has closed, but it keeps complaints on file.
  • How-to

    File a complaint about a construction contractor

    Consumer help
    1. Check your filing deadlineFor work on an existing structure, file within one year of completion. New structures follow different deadlines.
    2. Mail a 30-day pre-complaint noticeSend it by certified mail to the contractor address on file with the board, stating you plan to file with the CCB.
    3. Keep proof you mailed the noticeKeep a copy of the notice and the certified-mail proof; you will send both with your complaint.
    + 2 more steps in the full guide
    BringCompleted complaint formCopy of pre-complaint noticeCertified-mail proofContract or relationship documents
    Cost$50 processing fee for most complaints, paid when the CCB asks
    Oregon Construction Contractors Board503-934-2247
  • How-to

    File a complaint about a landscape contractor

    Consumer help
    1. Check your deadlineYou have one year from when the work was substantially completed. An optional 30-day pre-complaint letter does not extend it.
    2. Pick the right claim formHomeowners should read the explanation on filing a claim first. An online portal takes any type of complaint.
    3. Report unlicensed workGive the job site address or cross streets and a description of the work.
    + 1 more step in the full guide
    BringJob site address or cross streetsDescription of the landscaping workVehicle plate numbers, if availableWho did the work, if known
    Oregon Landscape Contractors Board503-967-6291
  • How-to

    File a consumer complaint with the Oregon DOJ

    Consumer help
    1. Choose how you want to proceedPick one: mediation with the business, intake for a possible investigation, or information only.
    2. Have your documents readyYou can upload up to 10 files under 20 MB. The form and upload page time out after 20 minutes of inactivity.
    3. Fill out the online complaint formDescribe what happened, who you dealt with, what you tried, and the outcome you want, such as a refund.
    + 1 more step in the full guide
    BringReceipts, invoices or lettersBusiness name and mailing address
    Oregon Department of Justice, Consumer Protection1-877-877-9392