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How-to · City services

Report a Cottage Grove zoning or nuisance problem

Report a suspected zoning or nuisance violation by phone, in person or email; ask for anonymity when you first call.

Steps

5 steps
  1. Try talking to the person firstIf you cannot resolve it, register a complaint with the city.
  2. Call, visit or email the cityCall 541-942-5501, visit 400 E Main Street, or email the planning address on the page.
  3. Ask to stay anonymous when you callAnonymous complaints must be made by phone. An emailed complaint gives the officer your information.
  4. Give the detailsA written complaint needs your contact details, the problem address and a detailed description.
  5. Wait for the city to checkIf there is a violation, the city does a field investigation and contacts the responsible party to gain compliance.

Bring

  • Your name, address, daytime phone
  • Address of the problem property
  • Detailed description of the problem
Problems outside city limits go to Lane County Land Management Division at 541-682-3724.
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    Ask for disability support in Eugene Rec programs

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    1. Ask when you registerTell the person registering you, or send an inclusion request form.
    2. Allow up to two weeksSome supports take time to set up.
    3. Plan the support togetherFor youth, families work with the Inclusion Services Coordinator on a plan.
    City of Eugene Recreation541-682-5359
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    Ask the City of Eugene for a disability accommodation

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    1. Fill out the request formName the event or service and the date you need help.
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    City of Eugene Accessibility and ADA Support541-682-5177
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    Drop off household hazardous waste at Glenwood

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    1. Make an appointmentCall 541-682-4120 or schedule in the Waste Wise Lane County app. Collections are most Thursdays and Saturdays.
    2. Label and secure your productsKeep products in original labeled containers and box them so they do not tip. 35-gallon maximum.
    3. Drive to Glenwood and follow the signsEnter through the center lane and follow signs to the collection center. Stay in your vehicle; staff unload for you.
    BringProducts in original labeled containersContainers secured in a box
    CostFree for households; minimal fees apply to businesses
    Lane County Waste Management541-682-4120