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How-to · Consumer help

Try to recover money sent to a scammer

If you paid a scammer, ask the company used to send the payment whether it can recover the money. Recovery is uncertain.

Steps

2 steps
  1. Contact the payment provider immediatelyFor a bank transfer or Zelle payment, contact your bank or credit union; for a payment app, contact the app; for a wire transfer, contact the wire company. Ask for reversal or a refund.
  2. Report the scam to the FTCReport it at ReportFraud.ftc.gov. The FTC uses reports to build cases, spot trends and educate the public.

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