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How-to · Housing & utilities

Get a Lane Electric heat pump rebate or loan

Lane Electric members can get a cash rebate or a 0% loan toward a qualifying ductless heat pump installed by an approved contractor.

Steps

6 steps
  1. Get pre-approval firstPre-approval is required for every rebate and loan, before any installation work starts.
  2. Use an approved HVAC contractorInstallation must be done by a Lane Electric-approved HVAC contractor.
  3. Get contractor bidsLane Electric has a contractor list with multiple choices available from its office.
  4. For a loan, send your bid and applicationReturn the bid, the contractor-completed pre-authorization sheet and your credit application.
  5. For a rebate, get pre-authorizationHave your contractor complete a system pre-authorization form before starting the job.
  6. Send the rebate form within 30 daysAfter the job, return the rebate form and sales receipt to Lane Electric.

Bring

  • Contractor bid
  • Contractor pre-authorization form
  • Credit application (loan only)
  • Rebate form and sales receipt
Do not commit to an installation until Lane Electric tells you it is authorized.
  • How-to

    Ask Lane Electric for help paying your bill

    Housing & utilities
    1. Contact Lane Electric earlyContact the office before the bill becomes a problem.
    2. Explain your situationThe office can respond faster and share helpful information when it knows what is going on.
    3. Ask about weekly or biweekly paymentsLane Electric offers a prepaid pay-as-you-go plan with no due dates, late fees or deposits.
    + 1 more step in the full guide
    Lane Electric Cooperative541-484-1151
  • How-to

    Request a free Lane Electric home energy audit

    Housing & utilities
    1. Request the energy auditMembers must request an energy analysis of the home; requests are first-come, first-served.
    2. Review your packetAfter the analysis you are mailed recommendations, an approved contractor list and bid sheets.
    3. Send in your forms and bidFor a loan, Lane Electric forwards your credit application and selected bid to the credit union.
    + 2 more steps in the full guide
    BringCredit application (for a loan)Selected contractor bid
    Cost0% loan, or a cash grant for 25% of measure costs up to $1,000
    Lane Electric Cooperative541-484-1151
  • How-to

    Appeal your Lane County property value

    Housing & utilities
    1. Get the petition formUse the Real Property or Personal Property petition and read the instructions that come with it.
    2. Gather evidence of the property's valueShow value as of January 1, 2026, such as a recent sale, independent appraisal, comparable sales or repair estimates.
    3. File with the County ClerkFile by mail or in person with the filing fee. Filing opens the day after tax statements are mailed.
    + 2 more steps in the full guide
    BringEvidence of value as of Jan. 1, 2026Authorization to Represent (if used)
    Cost$35 per tax account; $350 maximum for same-owner, same-subdivision accounts
    Lane County Clerk, Property Value Appeals Board541-682-4321