Lane County resources
This page focuses on Eugene crisis and behavioral health support. If someone may be in immediate danger, call 911 or 988.
crisis
The 988 Suicide & Crisis Lifeline provides free, confidential 24/7 support for people in suicidal crisis or mental health distress. Call or text 988 to connect with a trained counselor. Available in English and Spanish, with TTY for deaf/hard of hearing (711).
DV/SA
SASS is a nonprofit providing outreach, advocacy, and support to survivors of sexual violence and their partners, families, and friends throughout Lane County. Services include a 24-hour crisis and support line, advocacy, counseling, and support groups. All SASS services are free and available to people of all genders aged 15 and older.
crisis
White Bird Crisis Services provides phone-based crisis counseling and intervention for individuals in emotional distress, suicidal crisis, or behavioral health emergencies. The hotline is staffed by trained crisis counselors. Toll-free number: 1-800-422-7558.
family
Free family support program providing home visiting, parenting support, respite care, therapeutic early childhood programming, and developmental screenings for low-income families with children under 6
crisis
24/7 crisis phone line for Lane County residents experiencing mental health emergencies.
youth
Looking Glass Community Services is a nonprofit founded in 1970 that serves over 5000 young people and families annually. It provides a continuum of services including counseling, 24-hour crisis intervention, homeless youth services (Station 7, PEER, New Roads), substance abuse treatment, residential treatment, alternative education, and employment training.
crisis
Mobile crisis response program for people experiencing an immediate behavioral health crisis.
crisis
24/7 peer support line connecting Oregonians to local behavioral health resource networks (BHRNs) for substance use recovery, assessments, treatment, and supportive services.
mental health
Nonprofit mental health provider offering counseling, crisis support, psychiatry, day treatment, and family services for children, youth, adults, and families in Lane County. Formerly known as The Child Center.
mental health
South Lane Mental Health is a community mental health organization serving South Lane County from its main office in Cottage Grove. It provides outpatient counseling, case management, medication management, crisis services, recovery services, and intensive outpatient services for clients of all ages.
crisis
24/7 youth crisis response line for parents of children through age 17 experiencing mental health crises.
benefits
Lane County Health & Human Services is the county department overseeing public health, behavioral health, developmental disabilities services, human services, workforce services, and veteran services. It coordinates the county's response to health emergencies, mental health crises, and social service needs.
crisis
Looking Glass Regional Crisis Center provides residential, subacute mental health treatment for youth of all genders ages 12-18. Length of stay varies based on clinical need and treatment progress. Youth discharge to community-based settings upon program completion.
crisis
Western Lane Crisis Response (WLCR) provides crisis response services for the greater Florence community, including upriver communities like Mapleton and SwissHome-Deadwood. Responds to the scene of behavioral health and other emergencies in west Lane County.
medical
White Bird Clinic is a nonprofit community health center founded in 1970 in Eugene. It provides primary medical care, dental services, mental health counseling, and crisis intervention to underserved populations. The clinic operates on a sliding-fee scale and serves patients regardless of insurance status.
crisis
CAHOOTS (Crisis Assistance Helping Out On The Streets) is a mobile crisis intervention program operated by White Bird Clinic. Teams of a medic and a crisis worker respond to behavioral health emergencies, welfare checks, and substance-related crises as an alternative to police response. As of April 2025, CAHOOTS services are available in Springfield only, after ending operations in Eugene.
crisis
24/7 Behavioral Health Resource Network hotline for resource navigation and scheduling around substance use, peer support, harm reduction, and related services.
disability
Direction Service is a multi-program family support nonprofit serving people with disabilities and special needs throughout Lane County for nearly 45 years. It specializes in comprehensive assessment, treatment planning, skill building, individual and family therapy, group therapy, and consultation.
veterans
VA Vet Center providing confidential readjustment counseling and support for eligible veterans, service members, and their families.
mental health
University of Oregon clinic providing individual, couple, and relational therapy for adults, children, and families at reduced cost
benefits
Cross-disability Center for Independent Living serving Lane County residents with physical, mental, cognitive, and sensory disabilities. LILA offers independent living support, disability navigation, information and referral, advocacy, peer counseling, mental-health peer support, benefits/work-incentives help, and transition support.
mental health
LaneCare is a Lane County Behavioral Health program that helps Oregon Health Plan members access mental health counseling, treatment services, care coordination, and behavioral-health system supports.
youth
Ophelia's Place empowers girl-identified youth ages 10-18 with resilience and growth-focused education, after-school drop-in programming, therapy services, and support groups. It provides safe, girl-only spaces and works with the adults who impact girls' lives.
mental health
Research-based treatment and prevention services for children, youth, and families, including treatment foster care and extended support for biological, adoptive, and foster families
seniors
Area Agency on Aging for Lane County providing options counseling, Oregon Project Independence (OPI) in-home services, caregiving support, and Medicaid long-term care services for older adults and adults with disabilities.
housing
ShelterCare is a Eugene-based nonprofit that provides permanent supportive housing and behavioral health services to individuals and families experiencing chronic homelessness or at risk of homelessness. The organization follows a Housing First model and also offers mental health counseling and psychiatric services.
medical
Low-barrier harm reduction and substance-use treatment services from White Bird Clinic.
substance use
Support groups for families and friends of people with alcohol use problems.
mental health
The Center for Community Counseling provides low-cost counseling services to uninsured and underinsured adults (18 and older) in Lane County. Services include individual counseling, support groups, and classes, offered on a sliding fee scale.
substance use
Emergence is a nonprofit outpatient treatment provider offering compassionate, evidence-based care for substance use, mental health, and gambling recovery. Operating in Oregon for more than 40 years, the Eugene office provides outpatient and telehealth treatment programs. Additional locations serve Springfield, Cottage Grove, and Florence.
veterans
VA clinic in Eugene providing primary care and specialty health services, including mental health services, surgery, pharmacy, social work, and homeless-veteran support through VA Roseburg Health Care.
DV/SA
Provides compassionate, trauma-informed, survivor-centered services for individuals impacted by domestic and sexual violence. Operates Jamie's House emergency shelter.
mental health
County outpatient behavioral health clinic providing therapy, case management, medication management, and peer support for adults, children, and families.
mental health
Looking Glass Counseling Program provides outpatient mental health treatment for children, youth, adults, and families experiencing difficulties. Services available at locations throughout Lane County including Eugene, Springfield, Junction City, and Cottage Grove. Accepts OHP, most insurance, and self-pay.
mental health
NAMI Lane County is the local affiliate of the National Alliance on Mental Illness, providing peer support, education, and advocacy for individuals and families affected by mental illness. The resource center offers 19 programs including support groups, education classes, and community outreach.
substance use
Self-run, self-supported sober living houses for women in recovery. ~10 women's houses in the Eugene/Springfield area. No time limit; must maintain abstinence.