Monday, August 24, 2026 / Eugene / EWEB service area
EWEB's customer center closes at 3:45 Tuesday
The center reopens at 8:30 Wednesday; online and pay-by-phone systems remain available for payments during the early closure.
An assisted EWEB transaction needs to happen earlier than usual Tuesday. The utility's live notice says its Customer Service Center will close at 3:45 p.m. Aug. 25 and reopen at 8:30 a.m. Wednesday.
Customers who only need to make a payment can still use EWEB's online portal or pay-by-phone system. The notice does not say electric service, water service or emergency reporting is closing; it is specifically a Customer Service Center hours change.
Field notes
What changed: EWEB posted a dated early-closure notice for its Customer Service Center on Tuesday afternoon.
Why it matters: Someone planning an in-person or assisted transaction after 3:45 p.m. could make a wasted trip or miss the day's service window.
Who may be affected: EWEB customers who need Customer Service Center help Tuesday afternoon.