Finding your way around
A guided, clickable tour of the LaneHelp menus on desktop and on a phone.
What this does
This guide walks through the grouped side navigation on a computer and the bottom buttons plus Menu drawer on a phone, so you know where each doorway leads.
When to use it
Use it on your first visit, or any time you cannot find a page you saw before.
What you need
Nothing. Try the interactive tour below — it is a safe practice copy, so clicking it never leaves this page.
On a computer, LaneHelp uses a grouped side rail: Home, Find help, Information, Community, Tools, and utility links. On a phone, exactly five buttons stay along the bottom: Index, Shelter, Paddle, Map, and Menu. Menu opens the same grouped destinations as the desktop rail.
Step through the tour, or click any button in the practice navigation to read what it opens.
The pages you will use most
- Index — the full directory of services. This is where searching happens. Guide: Searching for resources.
- Shelter — reported shelter availability tonight. Guide: Checking shelter availability.
- Housing — rental leads, waitlists, and rent help. Guide: Housing tools.
- Route — direct bus-and-walk planning from a start to a destination. Guide: Using the Route Finder.
- Map — services, transit, alerts, events, and public context by place. Guide: Using the map.
- Paddle — the helper duck, on the phone bottom bar and at /paddle. Guide: What Paddle is.
If you cannot find something
- On a phone, tap Menu (bottom right). It opens the grouped Find help, Information, Community, and Tools destinations.
- Use the search box on the home page — it finds pages as well as services.
- Ask Paddle. “Where do I check bus routes?” works fine.
Common questions
Why does my phone show different buttons than my computer?
Phones have less space, so LaneHelp keeps Index, Shelter, Paddle, Map, and Menu within thumb reach. Housing, Route, Jobs, Events, Calls, Current, Insights, and the rest stay in Menu. The desktop side rail shows those groups directly.
What does “Index” mean?
“Index” is the button name for the resource directory — the searchable list of every service LaneHelp knows about.
What is “AIC”?
AIC stands for Adult In Custody. It is a public lookup for Lane County jail information. See Alerts and local information.
Related guides
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