Provider and resource updates
How to fix a wrong listing, add a missing service, and how the review process protects the directory.
What this does
Anyone can suggest a new resource or correct an existing one. Changes go through human review before they appear publicly.
When to use it
Use it when you spot wrong hours, a dead phone number, a closed program, a missing service — or when your own organization’s details change.
What you need
The facts, and ideally a source: a website link, a public post, or “I called them today”.
Pick the right path
| Situation | Do this |
|---|---|
| A listing has wrong details | Use the Report or Suggest an update action on that listing. |
| A service is missing entirely | Use Submit a resource with its public details. |
| A listing looks like a duplicate or a scam | Use Report on the listing and say so. |
| You represent the organization | Same paths work; claiming your page via For Organizations adds provider tools. |
| It is complicated | Use the contact form and explain. |
What happens after you submit
Review
A human reviews the change against sources. Nothing publishes instantly — this is why one bad edit cannot vandalize a listing people depend on.
Publish
Approved changes update the public listing, usually within a day or two.
Credit
If you were signed in, the contribution is credited to your username and builds contributor trust over time.
Common questions
Why isn’t my correction showing yet?
Review takes hours to a couple of days depending on volume. If a listing is dangerously wrong — sending people somewhere closed in bad weather — say so in the report; those get priority.
Can I submit anonymously?
Yes. Signed-out reports are accepted. An account adds credit and lets reviewers follow up if they have a question.
Related guides
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