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Your account

What a LaneHelp account adds, how to sign in, and where to find saved items, notifications, your contributions, and the delete button.

Open Account

3 min readChecked against LaneHelp October 6, 2026Report a problem with this page

What it does
Your account keeps saved resources, notification choices, contributions, and organization memberships in one place.
Good for
You want to keep things across devices, contribute, or sort out notifications.
You’ll need
An email and password, a mobile phone for a text code, or a Google, Apple, or Facebook account.
On this page

You don’t need an account to use LaneHelp. You need one to keep things: saved Quick Sheets, notification choices, your contributions, and your organizations.

Make an account#

  1. Open sign up

    Go to Create your LaneHelp profile, or tap Sign in and choose Create profile.

  2. Pick a way in

    Use an email and password, tap Use phone instead for a text code, or choose Google, Apple, or Facebook under Quick sign up.

  3. Confirm your email

    Email sign-ups get a confirmation link. Click it, then sign in.

  4. Choose a username

    This is the name other people see. Skip your real name, phone number, or workplace. You can change it once every 30 days.

What’s in your account#

  • Overview — counts at a glance and your contribution standing.
  • Saved — Favorites and Saved sheets, ready to print, copy, or share.
  • Activity — resources you submitted, updates you suggested, and issues you reported, with their review status.
  • Organizations — your groups and page requests.
  • Settings — profile visibility, who can message you, notifications, sign out, and account deletion.

Saving works signed out, too. Tap Save on a listing and it’s kept on that device. Sign in on that device later, and those saves move into your account.

Choose your notifications#

Notifications stay off until you turn them on, one topic at a time. Open Account, choose Settings, and find Notification settings. Topics include shelter bed updates, emergency and community alerts, five kinds of housing news, the LaneHelp changelog, Random Resource Daily, and Paddle Addle, a short, strange thought from Paddle.

Not getting alerts?#

  • Is the topic on? Everything starts off. Check Notification settings on this device.
  • Did the device say no? “Notifications are blocked in your device settings” means you need to allow them for LaneHelp in your browser or phone settings.
  • New phone or browser? Each device needs its own permission. Turn your topics on there, too.
  • Some devices can’t. That’s what “Notifications aren’t available on this device or browser” means.
  • Quiet can be normal. Shelter updates cover meaningful changes like new beds, not every count that ticks by one.

The Notifications inbox is different: it holds messages inside LaneHelp, like organization invitations, request updates, and moderation notes.

Invitations and job applications#

In Organization invitations, you can Accept, Decline, or Report an invite, or turn off Allow organization invitations. Applications sent with Help me apply on partner jobs land in Job applications.

Delete your account#

Open Account, choose Settings, and find Account privacy. Select Delete account and type DELETE to confirm. Can’t sign in? Email admin@lanehelp.com from the address on your account.

Questions people ask

I forgot my password. What now?
The sign-in page doesn’t have a reset link yet. If you signed up with Google, Apple, or Facebook, use that button. Otherwise, contact LaneHelp and say which email you used.
Do I have to use my real name?
No, and LaneHelp suggests you don’t. Usernames are public, so pick one that doesn’t identify you.
Where are the things I submitted?
Under Activity in your account. Anything marked Needs info is waiting on a detail from you.