Get the app
Use LaneHelp in any web browser, or install the free app for iPhone or Android. Here’s what changes, and what still works when the signal drops.
2 min readChecked against LaneHelp October 6, 2026Report a problem with this page
- What it does
- Your options for using LaneHelp on a phone or computer.
- Good for
- You’re setting up a phone for yourself or someone else, or deciding whether to install anything at all.
- You’ll need
- A phone or computer. The app is free.
On this page
LaneHelp works in a web browser with nothing to install. If you’d rather have an icon on your phone, the free app is on the App Store and Google Play. The Get LaneHelp page has all three choices: Enter LaneHelp, Download for iPhone, and Download for Android.
Pick what fits#
- You’re on a borrowed or shared phoneUse the website. There’s nothing to install.
- You use LaneHelp oftenInstall the app, or add the website to your home screen.
- The phone has no data planText LaneHelp instead.
- You’re headed somewhere with bad signalOpen LaneHelp in your phone’s web browser first, while you still have a connection.
What the app is#
The app opens the same LaneHelp you’d get at lanehelp.com, inside a phone app. New features show up in both at once. If you sign in, your account and saved resources follow you between the app and the website.
The first time you open the app, choose Continue as Guest or Sign In / Create Account. Guest is fine. Public listings don’t need an account.
In the app, signing in with Google, Apple, or Facebook opens a secure browser window. If you close it early, just tap the button again. Notifications need two yeses: your phone has to allow them for LaneHelp, and you pick topics in your account. See Your account.
Put the website on your home screen#
Don’t want an app store? Open lanehelp.com in your phone’s browser, open the share or menu button, and choose Add to Home Screen. LaneHelp gets its own icon and opens full screen.
When the signal drops#
In a web browser or the Android app, LaneHelp quietly saves a copy of Quick Help after your first visit. Crisis lines and key addresses then open without a connection. If a page can’t load, you’ll see You’re offline with a Quick Help (works offline) link.
The iPhone app needs a connection to load. For an offline copy on an iPhone, visit LaneHelp once in Safari. Anything live, like bed counts and alerts, waits until you’re back online.