Stats, data, and privacy expectations
What the public stats show, how partners should read them, and the privacy rules underneath.
What this does
The stats page publishes aggregate signals from LaneHelp: search demand, coverage, shelter pressure, and data freshness.
When to use it
Use it for planning, grant writing, and spotting gaps — county staff, funders, and organizations all read the same public numbers.
What you need
Nothing. The dashboard is public on purpose.
In this guide
What the numbers can tell you
- Demand signals — what people search for and where, as trends. A spike in “rent help” searches is a real early signal.
- Coverage — how many services exist per need and area, and where the directory is thin.
- Freshness — how current listings are, which is also a proxy for which services are actively engaged.
- Shelter pressure — reported availability trends over time.
What the numbers cannot tell you
- Anything about an individual person. Every figure is aggregate; small counts are protected from de-anonymization.
- Where specific people are. LaneHelp publishes no person-level locations, and its data must not be used for enforcement or sweeps.
- A census of need. LaneHelp measures LaneHelp usage — people who never open the site are invisible in it. Treat gaps in the data as questions, not conclusions.
Questions about the data, methodology, or partnership go through the contact form.
Common questions
Can our agency get raw data?
Aggregate exports and questions are welcome via contact. Person-level data does not exist to share — it is not collected in a shareable form.
How current are the stats?
Dashboard figures refresh continuously to daily depending on the metric; each chart notes its window.
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