Limits of text messages
STOP and HELP keywords, privacy over SMS, and when the website or app is the better tool.
What this does
Texting is the most reachable version of LaneHelp, and also the most limited. This page is honest about the edges.
When to use it
Read it before recommending the text service to others, or if you want out of the messages.
What you need
Nothing.
In this guide
The keywords
- STOP — opt out. LaneHelp stops texting you immediately. Text START to opt back in later.
- HELP — get help about the service itself: what it is and how to reach LaneHelp.
- These are carrier-standard keywords and always work, in any conversation state.
Privacy over SMS
LaneHelp and its messaging providers process your phone number, message content, delivery metadata, consent or opt-out status, timestamps, and limited operational logs to send replies, prevent abuse, troubleshoot delivery, and follow messaging rules. Mobile information is not published, sold, or shared for third-party marketing. The formal terms live on the SMS page and privacy policy.
When to use the website instead
- Comparing several options side by side.
- Maps, trip building, and anything visual.
- Saving favorites, housing searches, and notifications.
- Printing handouts and building Quick Sheets.
Common questions
How do I stop the texts?
Reply STOP. That is it — it takes effect immediately. START re-enables the service later.
Why does every reply mention STOP and HELP?
Carrier rules require reminders of the opt-out keywords in automated SMS. It is regulation, not nagging.
Is text-Paddle the same Paddle as the website?
Same brain, smaller mouth. It searches the same directory but answers in SMS-sized pieces and links out for anything bigger.
Related guides
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