Download the LaneHelp app
Get the free LaneHelp app for iPhone or Android, or use the same public Lane County information in any web browser.
What this does
The LaneHelp app puts the public resource directory, shelter and housing information, maps, transit, alerts, jobs, events, and quick-help tools on your iPhone or Android phone.
When to use it
Use the app when you want LaneHelp one tap away on your phone. Use the website when you do not want to install anything.
What you need
An iPhone or Android phone and an internet connection. Most LaneHelp information works without creating an account.
In this guide
LaneHelp is available free on the Apple App Store and Google Play. You can also open lanehelp.com in a browser. The app and website lead to the same LaneHelp public information.
What is in the app
- Public resource listings for food, health care, recovery, legal help, transportation, and other needs.
- Reported shelter availability, housing tools, maps, LTD transit information, jobs, events, and local alerts.
- Paddle, LaneHelp’s helper duck, for asking questions in plain words.
- Quick-help, privacy, terms, and account controls from the same LaneHelp service as the website.
Choose how to use LaneHelp
Accounts, location, and notifications
- You do not need an account to browse public resources, shelter, housing, maps, jobs, events, or alerts.
- Signing in is optional and supports saved resources, preferences, contributions, provider tools, and account settings.
- Location access is optional. LaneHelp asks only when you choose a nearby, map, route, or directions feature.
- Phone notifications are optional and can be managed from your device and LaneHelp settings.
Common questions
Is the LaneHelp app free?
Yes. The iPhone app, Android app, and website are free to use.
Do I need an account to use the app?
No. Public LaneHelp information works without signing in. An account is optional for saved items, preferences, contributions, and organization tools.
Is the app different from lanehelp.com?
The app opens the same LaneHelp service in a phone-focused shell. The website remains available without installing anything.
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